Koffi Becanty
Kent,WA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Freight Broker Agent
Amstrong Logistics
11.2023 - 03.2024
- Managed freight shipments, ensuring timely delivery and customer satisfaction
- Responded to customer inquiries and provided support to enhance customer experience
- Negotiated rates with carriers to optimize cost-effectiveness and maintain service standards, focusing on meeting customer expectations . Increased sales by 10%.
- Cultivated strong client and carrier relationships for efficient operations and issue resolution, prioritizing customer needs and satisfaction
- Utilized industry software for real-time tracking and logistics management, improving customer service through accurate and timely information
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Implemented and maintained security protocols to safeguard cargo shipments.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Prepared hazardous material shipments in compliance with safe handling practices.
Freight Broker Agent
UACL LOGISTICS
08.2022 - 09.2023
- Negotiated and arranged transport of goods with shipping or freight companies
- Created documents of load plans, cargo cleanliness inspections, and transportation processes
- Implemented and maintained security protocols to safeguard cargo shipments
- Utilized computer systems to manage cargo shipments and accurately track goods
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues
- Resolved any customer inquiries or complaints to restore satisfaction
- Observed and tracked consignments to verify timely deliveries and accurate invoicing
Education
Bachelor of Science in Computer Science - Computer Science
Renton Technical College
Renton, United States05.2026
Associate Degree in Computer Science - Computer Science
Renton Technical College
Renton, WA03.2024
Skills
- C#
- JAVA
- SQL
- JavaScript
- Software Development
- Object-Oriented Programming
- React
- NET development
- Web application development
- GitHub collaboration
- CSS
- HTML
Certification
IT Fundamentals
Languages
French
Russian
Timeline
Freight Broker Agent
Amstrong Logistics
11.2023 - 03.2024
Freight Broker Agent
UACL LOGISTICS
08.2022 - 09.2023
Bachelor of Science in Computer Science - Computer Science
Renton Technical College
Associate Degree in Computer Science - Computer Science
Renton Technical College
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