Dynamic professional with a proven track record at Nordstrom, Inc., excelling in staff management and customer service. Skilled in training and mentoring teams to achieve sales goals, while fostering a motivated work environment. Adept at complex problem solving and analytical thinking, driving performance and enhancing operational efficiency.
Oversaw security team, safeguarding individuals and assets within office environment. Directed front desk activities, enhancing visitor experience and information flow. Ensured comprehensive protection of office premises through proactive monitoring and enforcement of protocols.
Educated individuals and families on fundamental financial concepts including life insurance and fixed index annuities.
Provided guidance on retirement planning and social security options to enhance financial literacy.
enhanced.
Trained new sales associates to enhance customer service effectiveness. Scheduled team shifts to ensure adequate coverage and meet operational needs. Set and monitored sales goals to drive performance and achieve targets.
Professional Certification. State license for life and health insurance.