Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

kofi Ababio

Adelphi, MD,Maryland

Summary

Dynamic professional with a proven track record at Nordstrom, Inc., excelling in staff management and customer service. Skilled in training and mentoring teams to achieve sales goals, while fostering a motivated work environment. Adept at complex problem solving and analytical thinking, driving performance and enhancing operational efficiency.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Supervisor of Security Company

Securitas Security Services USA

Oversaw security team, safeguarding individuals and assets within office environment. Directed front desk activities, enhancing visitor experience and information flow. Ensured comprehensive protection of office premises through proactive monitoring and enforcement of protocols.

Marketing Director

Independent Agent
2018 - Current

Educated individuals and families on fundamental financial concepts including life insurance and fixed index annuities.

Provided guidance on retirement planning and social security options to enhance financial literacy.

CMT

Home Care Aid
2015 - 2021

enhanced.

  • Conducted patient assessments to ensure accurate data collection and documentation.
  • Administered medications and treatments as per physician instructions, ensuring compliance with safety protocols.
  • Operated medical equipment, including ECG machines and blood pressure monitors, adhering to operational standards.
  • Supported infection control initiatives by consistently following proper sanitation practices in the laboratory setting.

Department Manager, Retail

Nordstrom, Inc.
1997 - 2008

Trained new sales associates to enhance customer service effectiveness. Scheduled team shifts to ensure adequate coverage and meet operational needs. Set and monitored sales goals to drive performance and achieve targets.

Education

Ejisuman Senior High School
Ejisu, Ghana

Skills

  • Training and mentoring
  • Goal orientation
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex problem solving
  • Staff development
  • Analytical thinking
  • Team building
  • Relationship management
  • Schedule planning
  • Public speaking

Certification

Professional Certification. State license for life and health insurance.

Timeline

Supervisor of Security Company

Securitas Security Services USA

Marketing Director

Independent Agent
2018 - Current

CMT

Home Care Aid
2015 - 2021

Department Manager, Retail

Nordstrom, Inc.
1997 - 2008

Ejisuman Senior High School
kofi Ababio