Kofi Sissuh
Lawrenceville,GA
Summary
Enterprising Retail Manager successful in leading every facet of new and ongoing business operations. Skilled in solving complicated issues and making proactive operational changes. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
2
2
years of professional experience
Work History
Retail Manager
RaceTrac
08.2022 - Current
- Exceed sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coordinate with a large team to fulfill in store duties, restocking inventory, and develop associates.
- Provide assistance to customers to complete desired orders to make lives easier when shopping with RaceTrac.
- Manage inventory software to assess store requirements and provided store with items needed for merchandise to boost sales by at least 10%.
- Control store inventory and reviewed cash handling and operations reports.
- Coach employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Bachelor of Business Administration - Computer Information Systems
Georgia State University
Atlanta, GA05-2026
Skills
- Legal Services Concentrator
- Application Of Engineering Concentrator
- Audio Visual Film Concentrator
- Microsoft Office Suite (Word, PowerPoint, and Excel)
- Computer Aided Design
- Merchandise pricing
- Strategic selling
- Cash Management
Websites
Volunteer Experience
- Former Member of CCC (Computer Coding Club, 2018-2019).
- Engaged in high school tournament to gain experience with coding.
Leadership Experience
- IEEE (Institute Of Electrical And Electronic Engineers), Atlanta, GA, Member, 09/2022, 04/2023, Learned basic softwares functions for computer programming and data science., Conversed with cybersecurity engineer to understand the introduction of cybersecurity and increase knowledge by a large percentage.
- TSA (Technology Student Association), Lawrenceville, GA, Member, 08/2021, 05/2022, Developed basic coding skills to build basic websites and apps., Learned about cybersecurity and how to prevent basic malwares and viruses., Collaborated with a Cyber Security Analyst to protect prototype websites from viruses.
Timeline
Retail Manager
RaceTrac
08.2022 - Current
Bachelor of Business Administration - Computer Information Systems
Georgia State University
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