Kojo Brown
San Diego,CA
Summary
Dedicated retail specialist with strong skills in customer service and inventory management. Committed to enhancing customer experiences and driving operational efficiency.
Overview
17
17
years of professional experience
Work History
Retail Specialist
United Sates Navy
New York, New York
01.2020 - Current
- Assisted customers in product selection, providing guidance and support.
- Managed retail inventory and ensured accurate stock levels for efficient operations.
- Utilized POS systems for accurate order processing.
- Performed cash register transactions accurately and efficiently.
- Conducted training sessions to enhance team knowledge on products and services.
- Participated in staff meetings to discuss new products or services.
- Maintained compliance with Navy retail policies and procedures during operations.
Crew Team Member
Trader Joe's
New York, New York
07.2019 - 06.2020
- Operated cash register efficiently, processing transactions and handling payments accurately.
- Educated customers on products, offering recommendations based on individual preferences.
- Assisted with stocking shelves and maintaining product displays for optimal visibility.
- Participated in inventory management, ensuring accurate stock levels and timely replenishment.
- Collaborated with team members to maintain store cleanliness and organization standards.
Line Chef
Pret A Manger
New York, New York
05.2017 - 07.2019
- Prepared high-quality food items following established recipes and standards.
- Collaborated with team members to ensure efficient food preparation and service.
- Communicated effectively with other kitchen personnel to coordinate meal preparation activities.
- Ensured cleanliness and organization of kitchen environment during service hours to support efficient operations.
- Tracked ingredient levels and restocked supplies to maintain optimal inventory for uninterrupted food preparation.
- Trained new kitchen staff on operational procedures and best practices to enhance team efficiency and service quality.
Consumer experience Team Leader
Adidas Flagship New York
New York, New York
11.2016 - 05.2017
- Led team in delivering exceptional customer experiences in a high-paced retail environment.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Managed inventory levels and ensured product availability for customer needs.
- Coordinated visual merchandising to align with brand standards and seasonal promotions.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Sales Associate
Niketown NY
New York, New York
11.2009 - 04.2016
- Enhanced customer shopping experiences through tailored product recommendations, contributing to repeat business.
- Guided customers in selecting athletic gear and footwear, leading to increased customer satisfaction.
- Collaborated with team members to achieve daily sales targets, fostering a supportive team environment.
- Participated in inventory management by restocking shelves and tracking product availability.
Education
High School Diploma -
Manhattan Center For Science And Math
New York, NY06-2010
Bachelor of Business Administration And Management - Business Administration
American Military University
San Diego, CA07-2026
Skills
- Inventory management
- Visual display coordination
- Cash handling
- Employee training
- Team leadership
- Customer service
Timeline
Retail Specialist
United Sates Navy
01.2020 - Current
Crew Team Member
Trader Joe's
07.2019 - 06.2020
Line Chef
Pret A Manger
05.2017 - 07.2019
Consumer experience Team Leader
Adidas Flagship New York
11.2016 - 05.2017
Sales Associate
Niketown NY
11.2009 - 04.2016
High School Diploma -
Manhattan Center For Science And Math
Bachelor of Business Administration And Management - Business Administration
American Military University