Kolbe Hess
Life Teen Summer Camps
Birmingham,AL
5
years of professional experience
Service industry professional with track record of delivering exceptional customer service. Known for reliability, flexibility, and ability to work well under pressure. Strong focus on teamwork and adaptability, with expertise in maintaining clean and welcoming environment.
Work History
Service Crew
3 Months- Executed routine trash and dining hall cleanup three times daily, maintained property landscaping every Monday for 9 weeks, and performed daily dorm cleanup across three buildings, along with various electrical, plumbing, and air conditioning tasks to ensure camp functionality. Actively lived into a “Rule of Life” daily which set out guidelines that organized our community, lifestyle, and prayer over the course of my 9 weeks in total of being a summer missionary.
- Developed and maintained a daily routine that supported community living and personal discipline.
- Gained proficiency in various practical skills through hands-on experience and daily tasks.
- Encouraged healthy living practices and facilitated meaningful connections within the community.
Retail Sales Associate
2 Years 4 Months- Assisted guests with product selection and delivered personalized customer service to enhance shopping experience. Pursued weekly sales goals while fostering strong guest relationships in a fast-paced environment.
- Engaged customers through product knowledge, enhancing shopping experience and driving sales.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
Summer Staff
2 Months- Led weekly group of middle school boys for 5 weeks in faith-based formation, team building, and discussions to strengthen their faith and foster community.
- Developed a consistent daily routine
- Fostered a culture of wellness and community engagement
Patient Care Technician
4 Months- High school healthcare program brought us to Shelby Baptist to do early morning clinicals before the school day. Conducted routine patient vitals and observed various surgeries to understand hospital operations.
- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with daily activities, ensuring comfort and dignity in care delivery.
- Maintained cleanliness and organization of patient rooms, promoting a safe environment.
Cashier and Bagger
2 Years 6 Months- Delivered premium customer service by engaging with customers during the checkout process.
- Processed customer transactions efficiently using POS systems and cash handling procedures.
- Provided exceptional customer service by addressing requests and resolving issues promptly.
- Maintained accurate cash drawer balances through routine checks.
Education
High School Diploma
- National Honors Society
- National Technical Honors Society
- HOSA – Future Health Professionals
- A Honor Roll
- GPA: 4.0
Bachelor of Science - Healthcare Administration
- Graduation Expected
- Major: Healthcare Administration
- Minor: Business
- Mini semester completion
- Principles of Microeconomics online
Skills
Healthcare support
Facility maintenance
Customer service
Team collaboration
Verbal and written communication
Stress management
Strong work ethic
Timeline
Service Crew
Life Teen Summer Camps
05.2026 - 08.2026Read More
Summer Staff
Life Teen Summer Camps
05.2025 - 07.2025Read More
Patient Care Technician
Shelby Baptist Medical Center
08.2024 - 12.2024Read More
Retail Sales Associate
Cracker Barrel Old Country Store
01.2024 - 05.2026Read More
Cashier and Bagger
Publix Supermarkets
07.2021 - 01.2024Read More
Snead State Community College
Read More
Chelsea High School
High School Diploma
Read More
Auburn University
Bachelor of Science from Healthcare Administration
Read More