Kolbe Pesnell
Phoenix,AZ
Summary
Dynamic and customer-focused professional with experience at Islands Fine Burgers and Drinks, excelling in multitasking and delivering exceptional service. Proven ability to enhance guest experiences while managing cash handling and POS systems efficiently. A dedicated team player who is always willing to extend help top others, recognized for maintaining a positive environment. Highly adaptable to different situations with the ability to amend and appease while getting the job done in a positive way.
Overview
6
6
years of professional experience
Work History
Bartender
Islands Fine Burgers and Drinks
08.2021 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Worked with POS system to place orders, manage bills, and get orders out correctly in a timely manner.
- Served tables with a genuinely and built connections with guests.
Lot Attendant
Larry H Miller Dodge Ram Peoria
08.2020 - 06.2021
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
Painter's Assistant
Porter and Porter
06.2019 - 12.2019
- Covered surfaces with drop cloths, masking tape and paper during painting for more precise lines.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments with firm deadlines.
- Worked well in a team setting, providing support and guidance among co-workers.
Education
No Degree - Business Communication
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Strong multitasking
- Customer service
- Team player attitude
- Patient and resilient
Timeline
Bartender
Islands Fine Burgers and Drinks
08.2021 - Current
Lot Attendant
Larry H Miller Dodge Ram Peoria
08.2020 - 06.2021
Painter's Assistant
Porter and Porter
06.2019 - 12.2019
No Degree - Business Communication
Maricopa Community Colleges, Glendale Community College
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