Kolby Haag
Aurburn Hills ,MI
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative
Globe Life American Income Arias Organization
02.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Completed the state testing and training while completing 18 college credits online and maintaining a 3.5 GPA.
Wegmans Poultry
Brian Wegman
03.2020 - 07.2022
- Provided new insights on how to get products to consumers during the pandemic.
- Provided valuable input during process improvement discussions, leading to enhanced operational efficiencies.
- Maintained a clean work environment with regular sanitation of tools and equipment.
- Inspected poultry product for defects and removed defective pieces from display case.
- Managed shop that processed around 10,000 birds a year at the age or 20 years old.
Education
BBA - Business Management
Clarion University of Pennsylvania
Clarion, PA05.2025
McDaniel College
Westminster, MD08.2019
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Relationship Building
- Sales Presentations
- Complex Problem-Solving
- Customer Retention
HOA Outdoors
Started my own successful and growing YouTube channel creating outdoor content. Has technologically advanced skills in video editing software. Has an indebt understanding of social media algorithms and creating content. Has exceptional experience in videography and photography.
Timeline
Sales Representative
Globe Life American Income Arias Organization
02.2024 - Current
Wegmans Poultry
Brian Wegman
03.2020 - 07.2022
BBA - Business Management
Clarion University of Pennsylvania
McDaniel College
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