Kolby Yates
Saratoga Springs,UT
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in my duties. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Food Preparation Worker
Little Caesars Pizza
Pleasant Grove, UT
09.2015 - 01.2020
- Made food according to standard recipes with requested changes for customer satisfaction.
- Coordinated and oversaw food handling following procedures and sanitation standards.
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Planned and organized food preparation activities from chopping ingredients to plating.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Transferred supplies and equipment between storage and work areas to support food preparation.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Measured, mixed and cooked ingredients following directions and nutritional restrictions.
Assistant Manager
Perfumania
Lehi, UT
06.2014 - 07.2015
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Achieved recognition for contribution to store success by optimizing sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored security and handled incidents calmly.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Assistant Manager
Wilsons Leather
Park City, UT
03.2010 - 05.2014
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Assistant Manager
Partyland Utah
Lehi, UT
02.2007 - 03.2010
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
GED -
Alpine Life And Learning Center
Orem, UT07.2007
Skills
- Customer Service
- Verbal and Written Communication
- Coaching and Mentoring
- Conflict Negotiation
- Quality Assessment
- Relationship Building
- Attention to Detail
- Accurate Cash Handling
- Payment Processing
- Work Coordination
- Feedback Acceptance
- Data Analysis
- Team Collaboration
- Food Preparation
- Recipe Adherence
- Safe Food Handling
- Weighing and Measuring
- Cleaning and Sanitizing
References
Mark Hoffman (801) 856-6275
Megan Goodwin (801) 448-5580
Emily Weis (385) 227-3396
Christy Allen (435) 313-4163
Timeline
Food Preparation Worker
Little Caesars Pizza
09.2015 - 01.2020
Assistant Manager
Perfumania
06.2014 - 07.2015
Assistant Manager
Wilsons Leather
03.2010 - 05.2014
Assistant Manager
Partyland Utah
02.2007 - 03.2010
GED -
Alpine Life And Learning Center