Kole Amaral
Stayton
Summary
Dynamic leader and skilled technician with a proven track record at Payless Auto and Collision, enhancing customer satisfaction and team productivity. Expert in time management and mechanical repairs, I excel in high-pressure environments, significantly improving service delivery and operational efficiency. Demonstrates exceptional decision-making and customer service, driving success and innovation.
Overview
7
7
years of professional experience
Work History
Manager
Payless Auto and Collision
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Installation Technician
Focus Heating and Air Conditioning
11.2021 - 04.2022
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Mechanical Technician
Payless Garage
08.2017 - 11.2021
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
Education
High School Diploma -
Santiam Jr/sr High School
Mill City, OR01-2017
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Payless Auto and Collision
05.2022 - Current
Installation Technician
Focus Heating and Air Conditioning
11.2021 - 04.2022
Mechanical Technician
Payless Garage
08.2017 - 11.2021
High School Diploma -
Santiam Jr/sr High School
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