Kole Thoulion
Menifee,CA
Summary
Dedicated food service expert ensuring seamless kitchen operations and superior guest experiences. Proven track record in managing food orders, enhancing service flow, and maintaining cleanliness standards while supporting team collaboration in a dynamic, high-pressure environment.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
The Lighthouse Restaurant
Canyon Lake
06.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment, contributing to positive dining experiences and repeat business.
- Managed table assignments and ensured efficient service flow.
- Collaborated with kitchen staff to deliver accurate meal orders.
- Assisted customers with menu selections and dietary preferences.
- Processed payments and handled cash transactions, ensuring accuracy and efficiency in financial transactions.
- Maintained cleanliness and organization of dining area and utensils.
- Coordinated food expo activities at The Lighthouse Restaurant for 5 years, enhancing event organization and guest experience. I worked in the window calling out food orders to the chefs while simultaneously running food and organizing plates for other food runners.
- Provided excellent customer service to ensure satisfaction.
FULFILLMENT WORKER
Target
10.2020 - 06.2021
- Assisted guests with online orders by walking around the store and addressing their questions.
DISH WASHER
The Urban craft eatery
08.2020 - 10.2020
- I would wash dishes in the urban as well as do other menial tasks like stock items, mop the floor, prep food, and clean the restroom.
Education
HIGH SCHOOL DIPLOMA -
ELSINORE HIGH SCHOOL
Skills
- Organization
- People Person
- Confident
- Work in a fast-paced environment
- Customer service
- Team member training
- Guest service
- Food safety knowledge
- Food safety
- Food preparation
- Kitchen support
- Cleanliness standards
- Stress tolerance
- Kitchen operations
- Food presentation
- Order accuracy
- Payment processing
- Table management
- Menu knowledge
- Cash handling
- Time management
- Cleanliness maintenance
- Attention to detail
- Menu item recommendation
Accomplishments
- Supervised team of 3-5 staff members.
- Achieved a calm and efficient rush hour through effectively helping with managing where and how my food runners would take food out to customers
Certification
- Food Expo Training - Jun 2021 - Aug 2025
Languages
English
Timeline
Server
The Lighthouse Restaurant
06.2021 - Current
FULFILLMENT WORKER
Target
10.2020 - 06.2021
DISH WASHER
The Urban craft eatery
08.2020 - 10.2020
HIGH SCHOOL DIPLOMA -
ELSINORE HIGH SCHOOL