Kolin E. Hess
Frisco,USA
Summary
Highly motivated employee with desire to take on new challenges. Recognized for high productivity and efficient task completion. Skilled in customer relationship management, problem-solving, and data analysis. Detail-oriented and able to learn new concepts quickly.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Gunder Associates
Carrollton, Texas
10.2021 - Current
- Developed quotes for various HVAC manufacturers to support construction projects (industrial, commercial & residential)
- Processed technical orders for HVAC manufacturers
- Customer service - On-site tech calls, quotes, owner support
- Developed estimates for customers and inside sales support for Gunder's customer base
- Work with both the manufacturers and distributors/wholesalers to strengthen the relationship between suppliers, distributors and construction
- Developed inventory reports and processed orders for Gunder's 32k sq. ft. warehouse
- Utilized CRM software to track sales progress and update client information.
- Developed strong relationships with clients to ensure repeat business.
- Provided customers with product information, pricing and availability.
- Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
- Created and submitted detailed sales reports and forecasts to management.
COVID-19 Pod Site Leader
IMMY (Immuno-Mycologics)
Norman, USA
01.2020 - Current
- Led COVID-19 testing stations throughout Oklahoma
- Led teams of 4 to 6 people, testing up to 800 people per day
- Responsibility of transferring samples to and from the site, gathering essential items, as well as answering questions from patients
Sales Intern - Medical Technology Sales
IMMY (Immuno-Mycologics)
Norman, USA
01.2019 - 09.2021
- Produce reports for various business projects
- Review legal documents regarding government-approved laboratory tests
- Effectively communicate with business partners and clients
- Produce itineraries for management
- Search for prospective customers and cold call to acquire contacts
- Extensive use of Excel among other Office platforms
Education
Bachelor of Business Management - Business Management, Healthcare Administration
University of Oklahoma
Norman, OKGeneral Education -
East Texas Baptist University
Marshall, TXSkills
- Quote development
- Technical order processing
- CRM software utilization
- Technical sales support
- Attention to detail
- Customer relationship management
Activities
- University of Oklahoma - College of Business Dean's List
- East Texas Baptist University Dean's List
- East Texas Baptist University Honor Roll
Timeline
Inside Sales Representative
Gunder Associates
10.2021 - Current
COVID-19 Pod Site Leader
IMMY (Immuno-Mycologics)
01.2020 - Current
Sales Intern - Medical Technology Sales
IMMY (Immuno-Mycologics)
01.2019 - 09.2021
Bachelor of Business Management - Business Management, Healthcare Administration
University of Oklahoma
General Education -
East Texas Baptist University