Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Mark Yatcko

Mark Yatcko

Sales
Hudsonville,MI

Summary

Dynamic inside sales professional with over six years of experience in enhancing team productivity and solving complex problems. Skilled in developing customer relationships and driving satisfaction through innovative solutions. Proven track record of exceeding service goals and continuously improving industry knowledge.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Inside Sales Representative

Wolverine Power Systems
Zeeland, Michigan 49464
03.2019 - 08.2025
  • Developed and presented generator quotes tailored to specifications and engineering drawings..
  • Enhanced team productivity through precise execution of routine tasks and innovative problem-solving.
  • Quickly resolved customer issues, maintaining high satisfaction levels and fostering client loyalty.
  • Collaborated effectively with teams to meet and exceed project deadlines.
  • Introduced innovative solutions that significantly improved team performance and service deliver

Inside Sales Support

GenPower Products
Wixom, Michigan
06.2014 - 09.2018
  • Create generator quotes per specifications and engineering drawings.
  • Utilize strong problem-solving skills to resolve issues, ensuring high customer satisfaction.
  • Utilize effective time management for timely task completion.
  • Contact clients regularly developing relationships.

Education

Associate of Applied Science - Information Technology

Institute of Technology
Clinton Township, MI 48035
04-2014

Skills

  • Customer Relationship Management
  • Quote Development
  • Proposal Writing
  • Strategic Planning
  • Effective Communication
  • Problem Solving
  • Customer Relationship Management
  • Technical Sales Support
  • Product Knowledge
  • Client Engagement

Certification

  • Successfully completed Generac Industrial Generator Courses

References

References available upon request.

Timeline

Inside Sales Representative

Wolverine Power Systems
03.2019 - 08.2025

Inside Sales Support

GenPower Products
06.2014 - 09.2018

Associate of Applied Science - Information Technology

Institute of Technology