Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kolten Schuckers

GAINESVILLE,Texas

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

AutoZone
01.2021 - 08.2022
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Lifeguard

Gainesville Aquatic Center
05.2018 - 08.2021
  • Shared tips with patrons on swimming techniques and strength training.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Responded to patron incidents in professional and timely manner.
  • Entered water immediately to pull struggling swimmers to safety.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Trained new lifeguards on safety procedures and protocol.

Retail Sales Associate

Hibbets Sports
08.2019 - 04.2020
  • Maintained clean sales floor and straightened and faced merchandise.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

High School Diploma -

Lindsay High School
Lindsay, TX
05.2022

Skills

  • Product Knowledge
  • Complaint Management
  • Product and Service Sales
  • Engaging with Diverse Customers
  • Meeting Sales Goals
  • Display Setup
  • Teamwork
  • Merchandise Recommendations
  • Conflict Resolution
  • Store Opening and Closing
  • Cash Handling
  • Transaction Processing
  • Store Organization
  • Store maintenance
  • Inventory Management
  • Building Customer Loyalty
  • Strong Communication and Interpersonal Skills

Certification

  • First Aid/CPR Certified

Timeline

Retail Sales Associate

AutoZone
01.2021 - 08.2022

Retail Sales Associate

Hibbets Sports
08.2019 - 04.2020

Lifeguard

Gainesville Aquatic Center
05.2018 - 08.2021

High School Diploma -

Lindsay High School
Kolten Schuckers