Kolton Ipock
Choctaw,OK
Summary
Developed skills in fast-paced environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Advisor
Best Buy
10.2023 - Current
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Presented professional image consistent with company's brand values.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Developed long-lasting client relationships by providing exceptional customer service.
- Trained new employees on customer service, money handling and organizing strategies.
Education
No Degree - Firefighting/EMT
Eastern Oklahoma County Technology Center
4601 N Choctaw Rd, Choctaw, OK 7302006-2025
High School Diploma -
Choctaw High School
14300 NE 10th St, Choctaw, OK 7302005-2025
Skills
- Sales experience
- Customer service experience
- Building rapport
- Sales strategies
- Objection handling
- Persuasion techniques
- Coaching and mentoring
- Complex Problem-solving
Accomplishments
- Ranked #4 in Oklahoma, Arkansas for Q3 2024.
- Completed Moore Police Department, Cadet Internship. Two Consecutive years in a row.
Certification
- BLS Provider American Heart Association October 2024
- IS-100.C: Introduction to Incident Comma nd Systems, ICS-100 U.S Department of Homeland Security, FEMA August 2024
- IS-200.C: Basic Incident Command System for Initial Response ICS-200 U.S Department of Homeland Security, FEMA August 2024
- IS-700.B: An Introduction to the National Incident Management System U.S Department of Homeland Security, FEMA August 2024
- IS-800.D: National Response Framework, An Introduction U.S Department of Homeland Security, FEMA August 2024
Timeline
Sales Advisor
Best Buy
10.2023 - Current
- BLS Provider American Heart Association October 2024
- IS-100.C: Introduction to Incident Comma nd Systems, ICS-100 U.S Department of Homeland Security, FEMA August 2024
- IS-200.C: Basic Incident Command System for Initial Response ICS-200 U.S Department of Homeland Security, FEMA August 2024
- IS-700.B: An Introduction to the National Incident Management System U.S Department of Homeland Security, FEMA August 2024
- IS-800.D: National Response Framework, An Introduction U.S Department of Homeland Security, FEMA August 2024
No Degree - Firefighting/EMT
Eastern Oklahoma County Technology Center
High School Diploma -
Choctaw High School
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