Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Car Wash Attendant
Take 5 Car Wash
07.2023 - Current
Achieved customer satisfaction by providing high-quality professional service.
Greeted customers and assessed needs to recommend suitable car wash services.
Kept customer areas clean and tidy to maintain professional, hygienic standards.
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Server
Nam's Sushi 54
03.2023 - 07.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Shift Leader
Jersey Mike's Subs
02.2022 - 05.2023
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced company policies and regulations with employees.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.