Kolton Winfree
Clarksville,TN
Summary
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
4
4
years of professional experience
Work History
Service Advisor
Honest-1 Auto Care
Clarksville, TN
11.2025 - 05.2026
- Provided expert advice on vehicle maintenance and repair options to enhance customer satisfaction.
- Coordinated service appointments, ensuring optimal scheduling for efficient workflow.
- Facilitated clear communication between technicians and customers regarding service details and recommendations.
- Managed customer inquiries, resolving issues promptly to maintain high service standards.
- Developed follow-up procedures to ensure customer retention and loyalty post-service visit.
- Maintained accurate records of services performed, enhancing data accuracy for future reference.
Team Member
Project 2231
Clarksville, TN
03.2023 - 11.2025
- Greeted and seated guests, ensuring positive first impressions and efficient flow of service.
- Provided excellent customer service to enhance guest satisfaction and retention.
- Coordinated dining room operations, ensuring timely food delivery and efficient table turnover.
- Mixed and served beverages following established recipes and customer preferences.
- Coordinated timely delivery of food orders to ensure optimal service efficiency.
- Operated kitchen equipment such as slicers, mixers, and ovens safely and efficiently
- Collaborated with team members to streamline food preparation processes and reduce waste
Document Clerk
Nashville Fertility Center
Nashville, TN
12.2021 - 08.2022
- Organized and maintained patient records for optimal accessibility and compliance with confidentiality standards.
- Processed incoming documents efficiently, ensuring timely updates to electronic health record systems.
- Collaborated with clinical staff to streamline documentation workflows, enhancing overall operational efficiency.
- Reviewed and verified accuracy of patient information, reducing discrepancies in healthcare records management.
Education
Bachelor of Science - Criminal Justice
Austin Peay State University
Clarksville, TN05-2026
High School Diploma -
Jo Byrns High School
Cedar Hill, TN05-2022
Skills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Workflow optimization
- Conflict resolution
- Attention to detail
- Positive attitude
- Problem-solving
Timeline
Service Advisor
Honest-1 Auto Care
11.2025 - 05.2026
Team Member
Project 2231
03.2023 - 11.2025
Document Clerk
Nashville Fertility Center
12.2021 - 08.2022
Bachelor of Science - Criminal Justice
Austin Peay State University
High School Diploma -
Jo Byrns High School