Komal Seedarnee
Ozone Park,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Lead Payroll Administrator
Delta Air Lines, Inc
01.2019 - Current
- Collaborated closely with HR department to maintain employee records, ensuring accurate deductions, withholdings, and benefit calculations.
- Streamlined payroll processes by implementing efficient systems and workflows for improved accuracy and time management.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines
- Developed custom payroll reporting tools for management, allowing for better analysis of labor costs and budgeting decisions.
- Demonstrated adaptability through seamless transition between multiple payroll systems during merger integration process..
Certified Interview Support
Delta Air Lines, Inc
10.2024 - Current
- Work cross-divisionally with operational leaders to research and respond to feedback about candidates
- Partner with Talent Acquisitions and cross-divisional leaders for ongoing calibration to review Delta’s policy/procedure for interviewing, asking all required questions and sharing accurate information with the candidates.
- Excellent communication skills, both verbal and written.
- Assess candidates for their fit for the role and uphold Delta’s “Rules of the Road” when completing your evaluation
- Be solution-oriented, multi-task capable and have demonstrated the ability to work well with others in a fast-paced time sensitive environment.
- Become knowledgeable on frontline interviewing and develop feedback and trends for Talent Acquisitions and Resource Support.
Medical Office Administrative Assistant
YORK COLLEGE, The City University Of New York
09.2017 - 02.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
Customer Service Agent (CSA)
Delta Air Lines
11.2015 - 06.2020
- Developed reputation as an efficient service provider with high levels of accuracy
- Entered data promptly and efficiently with a 100% accuracy rate
- Assist with international and domestic flights metrics
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
Leadership Trainer Administration (LTA)
Delta Air Lines
01.2019 - 08.2020
- Create and implement training programs
- Maintain training records (Trainee lists, schedules, attendance sheets)
- Prepare reports on training activities and results
- Suggest improvements or new programs
- Troubleshoot issues as they arise onsite
- Ensure the compliance of all training activities with established policies and best practices
Data Analyst
New York City, Children Service
05.2018 - 08.2019
- Analyzed departmental documents for appropriate distribution
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Manager
Petland Discount
10.2006 - 04.2015
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Education
Master of Science - Aviation Management And Operation
York College of The City University of New York
Bachelor of Arts - Psychology: Behavioral Science
York College of The City University of New York
Associate of Science - Applied Mathematics/ Science
Queensborough Community College of The City University of New York
Skills
- Data Analysis
- Inventory Audit
- Project Management
- SAP Software
- Critical thinking
- Decision-making
- Organizational skills
- Deltamatic system
- SNAPP system
- Teams
- Smartsheet
- Flexible and adaptable
PROJECT MANAGEMENT/ COURSE
- Principles of Continuous Improvement
- Introduction to Project Management
- Continuous Improvement - Green Belt
Certification
- Project Management - Green Belt Certified
- Interview Support Certified
- Airport Security :Delta Air Lines Authorized Officer
Timeline
Certified Interview Support
Delta Air Lines, Inc
10.2024 - Current
Lead Payroll Administrator
Delta Air Lines, Inc
01.2019 - Current
Leadership Trainer Administration (LTA)
Delta Air Lines
01.2019 - 08.2020
Data Analyst
New York City, Children Service
05.2018 - 08.2019
Medical Office Administrative Assistant
YORK COLLEGE, The City University Of New York
09.2017 - 02.2023
Customer Service Agent (CSA)
Delta Air Lines
11.2015 - 06.2020
Manager
Petland Discount
10.2006 - 04.2015
Master of Science - Aviation Management And Operation
York College of The City University of New York
Bachelor of Arts - Psychology: Behavioral Science
York College of The City University of New York
Associate of Science - Applied Mathematics/ Science
Queensborough Community College of The City University of New York
Similar Profiles
Robert SixtaRobert Sixta
First Officer at Delta Air Lines - Endeavor AirFirst Officer at Delta Air Lines - Endeavor Air
Mercadez HazelwoodMercadez Hazelwood
Team Lead, Customer Experience Supervisor at Delta Air LinesTeam Lead, Customer Experience Supervisor at Delta Air Lines
John SloanJohn Sloan
Aircraft Support Mechanic at Delta Air LinesAircraft Support Mechanic at Delta Air Lines
KeAnna RussellKeAnna Russell
Ramp Agent at Delta Air LinesRamp Agent at Delta Air Lines
SHARON SINGHSHARON SINGH
Administrative Support Coordinator at Cohens Children Medical Center Hematology OncologyAdministrative Support Coordinator at Cohens Children Medical Center Hematology Oncology