Komeshia Appleberry
Byram,Ms.
Summary
To obtain a rewarding position that is committed to achieving excellence in professional practices and dedication to improving lives through quality customer service and healthcare.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Sales Consultant
Comcast
03.2020 - 10.2023
- Listens and evaluate customer's needs to provide valuable solutions
- Become an advocate for products and services
- Drive results and growth
- Utilizing knowledge, skills, and technology to achieve a world class sales and service experience.
Retail Sales Consultant
AT&T Mobility
08.2017 - 09.2019
- Build valuable solutions for customers
- Knowledgeable about products and its application
- Provide exceptional customer service
- Help customers stay connected to our world with innovation and new technology
- Frequent walking and standing for extended periods of time
- Create business accounts and provide complete solutions to manage their business
- Cultivate a strong business relationship with customers to drive business.
Customer Service Associate
Lowe's Home Improvement
04.2010 - 02.2017
- Ensure customers have a seamless shopping experience
- Creative lead generating techniques and follow up with prospects
- Frequent reaching and walking for extended periods of time
- Lift, reposition, transport supplies, building materials and other equipment using proper body mechanics
- Provide exceptional customer service by understanding customer's needs
- Increased sales in Windows and Walls
- Knowledge about products and its application
- Follow up with continuous customer contact in effort to maintain long-term customer retention by affirming customer satisfaction
- Zoning and maintaining the integrity of bays
- Provide solutions.
Human Resource Assistant
Lowe's Home Improvement
02.2015 - 05.2015
- Provide extensive on the job training
- Conduct orientation for new hires
- Created an efficient manner of filing documents
- Administered drug tests and schedule Fed X pick up.
Products Service Associate
Lowe's Home Improvement
10.2010 - 04.2011
- Highly organized with great attention to detail and follow through
- Responsible for ensuring store display and signage are maintained and up to date
- Demonstrated the ability to follow written and verbal instructions
- Moving beams and grids, rotating stock, building products, display products and product support materials as appropriate
- Responsible for providing outstanding customer service by assisting customers in location selection and demonstrated merchandise.
Education
CNA Certificate -
Career Development Center
Provine High School
General Studies -
Holmes Community College
12.2023
Medical Assistant Certification -
Majestic Technical Institution
11.2023
General Studies -
Hinds Community College
12.2016
Skills
- Demonstrated the ability to follow written and verbal instructions
- Listens actively to understand and identify customers concerns and provide solutions
- Performs operational administrative tasks
- Clear and precise communication skills
- Meeting and exceeding sales goals
- Build a strong rapport with customers
- Deliver an effortless shopping experience
- Understand and utilize programs offered
- Mentor in paint, window and walls, and electrical departments
- Certified to drive power equipment
Affiliations
- Muscular Dystrophy Camp - 2015
- Habitat for Humanity - 2010-2015
- Voice Team Captain - 2014
- Recruiter for Lowe's at Job Fair - 2015
Awards
Customer Service Awards - 2016
Volunteer Experience
Church community service outreach - 2021-Present
References
References available upon request
Certification
Certified Clinical Medical Assistant Certification #X4F9A6F3
Timeline
Retail Sales Consultant
Comcast
03.2020 - 10.2023
Retail Sales Consultant
AT&T Mobility
08.2017 - 09.2019
Human Resource Assistant
Lowe's Home Improvement
02.2015 - 05.2015
Products Service Associate
Lowe's Home Improvement
10.2010 - 04.2011
Customer Service Associate
Lowe's Home Improvement
04.2010 - 02.2017
CNA Certificate -
Career Development Center
Provine High School
General Studies -
Holmes Community College
Medical Assistant Certification -
Majestic Technical Institution
General Studies -
Hinds Community College
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