Komlan M Kpetemey
NETVISION RESSOURCES, INC
Gwynn Oak,MD
9
years of professional experience
1
Certification
2
Languages
Experienced Network Engineer with over 8 years in designing, configuring, and troubleshooting enterprise LAN, WAN, and wireless networks. Expertise in Cisco routing and switching, VLANs, routing protocols, network security, and monitoring solutions. Proven ability to support large, distributed networks and coordinate installations while enhancing documentation and guiding teams through network improvements.
Work History
Network engineer
3 Years 1 Month- Survey network requirements for remote customer offices, campus buildings, and data centers; define the equipment, cabling, adapters, and configurations required to upgrade buildings and sites to established standards.
- Analyze current network configurations and determine implementation requirements for infrastructure improvements and modifications.
- Configure routing protocols, complex switch networks, and Fabric Path configurations
- Prepare network equipment for deployment by loading appropriate software and configuration setting according to pre-engineered design templates.
- Assembled equipment, cables, and adapters, and arranged delivery to site for installation.
- Upgrade configuration of existing network equipment to support new features and functions.
- Work with field installation contractors while they are on-site and provide all technical details to complete installations.
- Reviewed customer's network and practices to identify enhancements in network functionality, performance, and reliability.
- Evaluate potential network products, services, and technical solutions to support network procurement and development efforts.
- Monitored LAN/WAN equipment and software, including IOS and NX-OS, testing performance to identify enhancements in network functionality, reliability, and service delivery.
- Contribute to the development of network documentation, including diagrams, standards, specifications and operating procedures.
- Monitor for opportunities to enhance the customer network/system performance or reliability.
- Perform on-going management of network installation and upgrade projects and maintain deployment schedules.
- Guided team members and communicated status metrics to Government customer and Peraton management.
- Provide third-level support and troubleshooting of network problems.
- Provide third-level support and network troubleshooting for performance issues, including environments using Palo Alto Networks and Infoblox.
Network Engineer
11 Months- Administered network services supporting over 100 city schools in Baltimore, ensuring reliable connectivity and performance.
- Monitored network device performance using SolarWinds, analyzed alerts, and resolved issues through targeted troubleshooting efforts.
- Coordinated with contractors to establish complete school networks, overseeing installation of Layer 1 infrastructure including fiber and copper cabling.
- Layer 2 and 3 port configurations such as Vlan, trunk ports, access ports, EtherChannel, spanning-tree, NTP etc…
- Use SolarWinds to monitor network device performance, analyze alerts, and resolve issues through network troubleshooting.
- Installed and configured Aruba access points at various school locations to ensure reliable wireless connectivity.
- Bring up complete school networks by configuring main distribution frames (MDFs) and individual distribution frames (IDFs) using the appropriate configuration templates.
- Use Aruba Mobility Master to monitor the school district's wireless network deployment and support wireless performance analysis.
- Layer 2 and 3 port configurations such as Vlan, trunk ports, access ports, EtherChannel, spanning-tree, NTP etc.
- Gained familiarity with Cisco Catalyst Nexus 5596 in data center environments to support network operations.
- Developed understanding of DHCP servers, NPS servers, and Active Directory for effective data center management.
Network Engineer
1 Year 9 Months- Assisted with the installation and configuration of corporate wide rollout of the Cisco Catalyst, 3560, 3650, 3750, 3850 & 6509 switches including VLAN configuration, VTP, 802.1Q trunking, Spanning-Tree protocol, Port Channel, & FHRPs such as HSRP & GLBP.
- Developed troubleshooting and remediation procedures to assist the corporate help desk with security-related issues.
- Installed and removed networking equipment in the network rack to ensure optimal hardware configuration.
- Monitored device activities & LAN/WAN using SolarWinds, Heat and Super NOC.
- Provided on-site troubleshooting and repairs
- Configured Cisco network ports and established troubleshooting procedures to enhance network performance.
- Assisted in redesign of campus LAN, routing protocol, and IP addressing scheme for clients, contractors, and customers.
- Assisted in redesigning the campus LAN, routing protocol, IP addressing scheme for client, contractors and customers.
- Configured and supported multiple remote site installations.
- Installed gear in Network rack and removed gear.
- Performed Network documentation and created disaster recovery plans.
Network Support Analyst
1 Year 8 Months- Documented troubleshooting progress, configuration changes, and problem resolutions to create a comprehensive reference for future troubleshooting and developed standard operating procedure (SOP) documentation.
- Identified the causes of networking problems, using diagnostic testing software equipment.
- Performed Troubleshooting end-to-end, tracing connectivity to end users and using protocols as CDP and ICMP to discover and build network topologies and diagrams.
- Updated technical documentation of configurations, processes, and procedures in Enterprise Share Drives to ensure accessibility and accuracy for team members.
- Document troubleshooting progress, configuration changes, problem resolution, and the physical & logical topology to support future troubleshooting tasks. Develop standard operating procedure (SOP) documentation.
- Identified network bottlenecks and high CPU usage, enabling measurement of system resource usage and process behavior to inform optimization efforts.
Network It Support
1 Year 2 Months- Configured, verified and troubleshoot VLANs, VTP and RSTP operations at the Access and distribution layer.
- Configure and troubleshoot layer 2 and layer 3 operations and switch ports security.
- Monitored and resolved trouble tickets by implementing effective solutions.
- Implemented IP addressing schemes and services to fulfill network requirements for medium-sized enterprise branch office.
- Configured, verified and troubleshoot switches with VLANs and Inter-switch communications.
- Identified and corrected problems associated with IP addressing and host configurations.
- Installed only licensed software on all District computers.
- Maintaining the case tracker on a daily basis via incident management tool.
- Resolved level 1 and 2 support requests promptly, ensuring customer satisfaction.
Education
Associate degree - economics and accounting and management
Skills
Cisco networking
Network protocols expertise
Network management tools proficiency
Wireshark expertise
Network security
Windows and server operating systems
Experienced with management software: OND and ServiceNow
Certification
Cisco Certified Network Associate (CCNA) Routing & Switching, cisco certified network associate (CCNA), Cisco certified network professional (CCNP LOADING…. )
Languages
English(Fluent)
French(Fluent)
Timeline
Network engineer
NETVISION RESSOURCES, INC
09.2023 - CurrentRead More
Network Engineer
Baltimore Public School
10.2022 - 09.2023Read More
Network Engineer
Livetech Consulting, Baltimore MD
01.2021 - 10.2022Read More
Network Support Analyst
H&M Consulting (CONTRACTOR), Baltimore
04.2019 - 12.2020Read More
Network It Support
FS24/ (CONTRACTOR), Baltimore
01.2018 - 03.2019Read More
University of Lome
Associate degree from economics and accounting and management
Read More