Kong Vongxay
des moines,IA
Summary
Detail-oriented automotive technician with a proven track record in diagnosing and repairing vehicle systems. Known for effective communication and teamwork, consistently improving workshop productivity and ensuring high safety standards.
Dedicated delivery driver with a strong work ethic, proficient in time management and safety awareness. Committed to ensuring timely and accurate deliveries while enhancing customer satisfaction.
Results-driven eCommerce sales professional with expertise in implementing innovative digital marketing strategies. Successfully boosted sales through effective transaction processing and customer engagement, demonstrating a strong focus on attention to detail and collaboration.
Overview
15
15
years of professional experience
Work History
Delivery Driver
DoorDash
Des Moines, IA
09.2022 - Current
- Delivered food efficiently and accurately, ensuring timely service to customers.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Communicated effectively with customers to confirm orders and address inquiries.
- Maintained vehicle cleanliness and organization, adhering to safety protocols consistently.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Ecommerce Sales
Ebay.com
Des Moines, IA
09.2017 - Current
- Boosted ecommerce sales by developing and implementing innovative digital marketing strategies.
- Enhanced ad visibility with strategic placement of Google Shopping ads to drive eCommerce sales growth for clients.
- Increased sales by efficiently processing transactions and upselling products when appropriate.
- Exceeded monthly sales targets for additional services such as fluid flushes, filter replacements, and battery installations.
- Collaborated with management to implement promotional events that increased foot traffic and overall sales in the restaurant.
Automotive Technician B
T&H Auto Repair
Des Moines, IA
01.2023 - 01.2025
- Diagnosed and repaired vehicle systems including engines, brakes, and transmissions.
- Conducted routine maintenance services such as oil changes and tire rotations.
- Utilized diagnostic tools to identify issues and recommend necessary repairs.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Auto Mechanic Technician
United Fleet
Des Moines, IA
02.2022 - 04.2024
- Diagnosed and repaired automotive systems, ensuring vehicle safety and performance.
- Conducted routine maintenance on various vehicle types, enhancing longevity and reliability.
- Utilized diagnostic tools to identify mechanical issues, improving troubleshooting efficiency.
- Collaborated with team members to streamline repair processes, increasing overall workshop productivity.
- Boosted overall shop efficiency by maintaining clean workspaces and properly disposing of hazardous materials according to regulations.
- Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.
Fast Lane Automotive Tech
Deyarman Ford
Indianola, IA
06.2021 - 01.2022
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety standards.
- Performed routine maintenance services, including oil changes, brake inspections, and tire rotations.
- Utilized diagnostic tools to identify issues efficiently, reducing customer wait times for repairs.
- Collaborated with service advisors to communicate repair findings and recommendations to customers effectively.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Sushi Chef
Sakari Sushi
Des Moines, IA
12.2016 - 03.2018
- Prepared and presented a variety of sushi dishes with attention to quality and presentation.
- Ensured freshness and quality of ingredients through diligent inventory management and supplier coordination.
- Collaborated with kitchen staff to optimize workflow and maintain high standards of food safety.
- Mentored junior chefs in sushi preparation techniques, enhancing team skills and efficiency.
- Prepared high-quality seafood, rice and ingredients for sushi.
Lube Technician
Jiffy Lube
Des Moines, IA
01.2016 - 02.2018
- Performed oil changes and routine maintenance with precision and attention to detail.
- Utilized diagnostic equipment to identify vehicle issues and recommend appropriate services.
- Ensured compliance with safety protocols while operating tools and handling hazardous materials.
- Trained new technicians on best practices for service execution and customer interaction.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Pharmacy Technician
Walgreens
Des Moines, IA
01.2016 - 01.2017
- Managed prescription filling process, ensuring accuracy and compliance with pharmacy regulations.
- Collaborated with pharmacists to verify medication interactions and contraindications.
- Trained new pharmacy technicians on operational procedures and customer service standards.
- Oversaw inventory management, conducting regular audits to maintain stock levels and reduce waste.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
Inbound and Outbound Warehouse Associate
Diamond Crystal Brands
Bondurant, IA
01.2011 - 01.2016
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse environment.
- Received, inspected, and recorded incoming shipments to ensure accuracy and quality control.
- Coordinated outbound shipments, preparing orders for delivery while verifying product specifications.
- Implemented safety protocols to maintain compliance with OSHA regulations, ensuring a safe work environment.
- Assisted in inventory management, conducting regular cycle counts to maintain accurate stock levels.
- Trained new associates on warehouse procedures and best practices, fostering a collaborative team atmosphere.
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Ensured compliance with company policies and industry regulations through diligent adherence to guidelines and protocols.
- Operated forklifts safely to transport materials within warehouse environment.
- Conducted regular inspections on equipment to ensure optimal performance and compliance.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Education
GED -
East High
Des Moines, IASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Punctual and reliable
- Forklift operation
- Forklift operator certification
- Engine repair
- Attention to detail
- Changing tires
- Strong work ethic
- Problem-solving
- Changing oil
- Safety awareness
- Hand and power tools
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Parts replacement
- Fluid exchanges
- Brake systems
- Inspecting vehicles
- Steering systems
- Tire services
- Vehicle inspection
- Suspension systems
- Alignments experience
- System repairs
- Transmissions
- Fuel systems
- Exhaust systems
- Team collaboration
- Preventive maintenance services
- Coolant system control
- Installing equipment
- Electrical failure repairs
- Battery services
- Heavy lifting
- Replacing filters
- Engine rebuilds
- Heating and air conditioning
- Vehicle inspections
- Drivetrain repair
- Automotive electronics
- Drivetrain and axle installation
- Customer relations
- Wheel alignments
- Electrical experience
- Emissions control
- Advanced diagnostics
- Flexible schedule
- Physical stamina
- Electrical systems
- Prescription filling
- HIPAA
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
- Fish preparation
- Inventory management
- Sushi rice preparation
- Knife skills
- Food safety
- Nigiri making
- Sashimi slicing
- Japanese Cuisine Knowledge
- Safety precautions
- Guest interaction
- Sauce making
- Fish selection
- Effective communication
- Rolling techniques
- Sanitation
- Specialty rolls creation
- Rice seasoning
- Guest engagement
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Collaborated with team of 20 in the development of Shipping and Receiving.
Languages
English
Native or Bilingual
Interests
- Electronics and Circuit Building
- Reading
- Auto Repair/Restoration
Timeline
Automotive Technician B
T&H Auto Repair
01.2023 - 01.2025
Delivery Driver
DoorDash
09.2022 - Current
Auto Mechanic Technician
United Fleet
02.2022 - 04.2024
Fast Lane Automotive Tech
Deyarman Ford
06.2021 - 01.2022
Ecommerce Sales
Ebay.com
09.2017 - Current
Sushi Chef
Sakari Sushi
12.2016 - 03.2018
Lube Technician
Jiffy Lube
01.2016 - 02.2018
Pharmacy Technician
Walgreens
01.2016 - 01.2017
Inbound and Outbound Warehouse Associate
Diamond Crystal Brands
01.2011 - 01.2016
GED -
East High