Summary
Overview
Work History
Education
Skills
Timeline
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Kongmeng Johnny Hang

Broken Arrow,OK

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

2
2
years of professional experience

Work History

Frontend Employee

Walmart
Broken Arrow , Oklahoma
04.2024 - Current
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Manager in Training

Mcdonalds, PDI FOODS
Coweta, OK
03.2022 - 12.2023
  • Provided coaching and mentoring to team members on a regular basis.
  • Trained new hires on company policies and procedures.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Resolved customer issues efficiently to build loyalty.

Education

High School Diploma -

Broken Arrow High School
Broken Arrow, OK
05-2022

Certificate of Training - Phase I + II Unarmed Security Guard

Indian Capital Technology Center - Muskogee
Muskogee, OK

Skills

  • Cash Handling
  • ID Verification
  • Customer Service
  • Returns processing
  • Loss Prevention

Timeline

Frontend Employee

Walmart
04.2024 - Current

Manager in Training

Mcdonalds, PDI FOODS
03.2022 - 12.2023

High School Diploma -

Broken Arrow High School

Certificate of Training - Phase I + II Unarmed Security Guard

Indian Capital Technology Center - Muskogee

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Kongmeng Johnny Hang