Konner Hayes
Newton,KS
Summary
Hard-worker with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Freddy's Frozen Custard & Steakburgers
05.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Certified Team Leader
Subway
10.2019 - 05.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Assistant Manager
Sonic Drive-In
01.2019 - 10.2019
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate of Applied Science - Business Management And Entrepreneurship
Hutchinson Community College
Hutchinson, KS05.2023
Skills
- Data Analytics
- Staff Management
- Process Improvement
- Inventory Control
- Operations Management
- Strategic Planning
- Business Development
- Training and Mentoring
- Goal-Oriented
Certification
- Serv Safe 2019-2024
Timeline
Supervisor
Freddy's Frozen Custard & Steakburgers
05.2021 - Current
Certified Team Leader
Subway
10.2019 - 05.2021
Assistant Manager
Sonic Drive-In
01.2019 - 10.2019
Associate of Applied Science - Business Management And Entrepreneurship
Hutchinson Community College
Similar Profiles
Bryce BremserBryce Bremser
Line Cook at Freddy's Frozen Custard & SteakburgersLine Cook at Freddy's Frozen Custard & Steakburgers
Ellayna TrowbridgeEllayna Trowbridge
Coldline Member at Freddy's Frozen Custard & SteakburgersColdline Member at Freddy's Frozen Custard & Steakburgers
Reece ChannellReece Channell
Front of House Employee at Freddy's Frozen Custard & SteakburgersFront of House Employee at Freddy's Frozen Custard & Steakburgers
Aum ChaudhariAum Chaudhari
Shift Manager at Freddy's Frozen Custard & SteakburgersShift Manager at Freddy's Frozen Custard & Steakburgers
Wyatt FordWyatt Ford
Lab Technician at NIARLab Technician at NIAR