Konnor Halsey
Port Deposit,MD
Summary
Dynamic leader that focuses on enhancing team efficiency and guest satisfaction through exceptional customer service and workflow management. One that excels in creating engaging environments and solving complex problems. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
RAKE Supervisor
Great Wolf Lodge
01.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. Maintained overall safe work environment with employee training programs and enforcement of safety procedures. Educated staff on organizational mission and goals to help employees achieve success and make guest interactions better and more connected.
Ropes Course Attendant
Great Wolf Lodge
10.2023 - 01.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal. Provided excellent customer service to guests by promptly responding to inquiries and requests. Responded to customer requests efficiently and with knowledgeable assistance. Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
NextGen Intern
The Journey Church
05.2023 - 09.2023
- Analyzed problems and worked with teams to develop solutions. Created, sorted, organized files, spreadsheets, and reports. Lead and developed Rise summer camp which is a camp for Middle and High school students.
- Helped lead the Kids teams of 120 plus members paid and volunteer status. While leading added 20 members in the short span leading and promoted 3 new leaders to high level roles on the team.
- Helped lead the Students team which had 25 members upon starting. Upon leaving the team it had increased to 40 members and having promoted up 2 new leaders.
- Ran and conducted the scholarship offers for Rise Summer Camp. Making over 300 calls to families asking for assistance in sending their middle or high school students to a youth camp.
- Lead Rise Summer Camp of 133 students and 50 leaders. Ensuring schedule, shirts, events, payments, and budget were all taken care of or ordered.
Residency Coordinator
The Journey Church
05.2022 - 09.2022
- Residency is a leadership development program for High school and young adults to further their involvement in church leadership and identify leaders of the future.
- While leading in this role., one develops the schedule for 10 weeks, speakers, events, and creates and delegates task to further develop leaders and those interested in leadership.
- Ran and conducted the scholarship offers for Rise Summer Camp. Making over 300 calls to families asking for assistance in sending their middle or high school students to a youth camp.
Kitchen Hand
Kilby Cream
03.2021 - 07.2022
- Worked as a kitchen hand serving ice cream treats, providing exceptional guest service, gathering inventory, and assisted in different merchandising to draw more guest attention.
VCP Assistant
Cecil College
01.2020 - 05.2020
- Greeted and assisted Cecil College Visual Communication Program students through providing study assistance, equipment rentals and printing services. Maintained three photography studios and all rent-able equipment.
- Received and handled calls, emails, and faxes when students needs help off campus or needed to extend the rental deadline.
Education
Associate of Arts - Ministry Leadership
Highlands College
Birmingham, AL05-2023
Associate of Arts - Ministry Leadership
Southeastern University
Lakeland, FL05-2023
Transferred - Digital Media Graphic Design And Photography
Cecil College
North East, MD05-2021
Skills
- Schedule development
- Verbal and written communication
- Inventory control
- Customer service
- Workflow management
- Employee motivation
- Employee development
- Project management
- Conflict resolution
- Attention to detail
- Public speaking
- Complex Problem-solving
Timeline
RAKE Supervisor
Great Wolf Lodge
01.2024 - Current
Ropes Course Attendant
Great Wolf Lodge
10.2023 - 01.2024
NextGen Intern
The Journey Church
05.2023 - 09.2023
Residency Coordinator
The Journey Church
05.2022 - 09.2022
Kitchen Hand
Kilby Cream
03.2021 - 07.2022
VCP Assistant
Cecil College
01.2020 - 05.2020
Associate of Arts - Ministry Leadership
Highlands College
Associate of Arts - Ministry Leadership
Southeastern University
Transferred - Digital Media Graphic Design And Photography
Cecil College
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