Konstance Crane
Frederick
Summary
Dynamic professional with a proven track record at Tillman County Jail, excelling in high pressure environments. Adept at effective communication and critical thinking, I constantly deliver exceptional customer service while managing multiple tasks. Recognized for my ability to negotiate and train team members, I thrive in roles that demand hard work and dedication. I can describe myself as an exemplary worker and a person of tremendous character, processing significant leadership skills. I strive to be a team player, respectful person, and an effective communicator. My ability to think critically and clearly articulate my thought process is truly imperative. I see myself as a creative thinker with a een eye for detail. I encourage my peers and lead by example, fostering a supportive environment that helps everyone excel.
Overview
3
3
years of professional experience
Work History
911 Dispatcher
Tillman County Jail
03.2024 - 05.2024
- Used radio, telephone and computer system to update first repsonders with new information.
- Verified that proper protocols were followed during dispatch process.
- Handled emergency phone calls calmly and obtained pertinent information with a composed approach.
- Responded quickly and calmly during high stress situations.
- Responded to emergency calls routed by automatic distribution sytem.
- Gathered pertient information from the caller including location, type of emergency, and any other necessary details.
- Memorized the geography of our officers jurisdiction for quick and effiecient dispatching.
Cashier/Greeter
AMC Theatres
07.2023 - 08.2023
- Used suggestive selling techniques to promote add-on sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficien and knowledgable team members.
- Helped customers find specific products, answered questions, and offered product advice.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated machinery according to safety guidelines.
Cashier/Grocery Stocker
United Supermarkets
04.2021 - 04.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Scanned merchandise using point of sale system for accurate purchase totals.
- Built and maintained productive and positive relationships with employees.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Frederick High School
Frederick, OK05-2023
Skills
- Significant ability to negotiate with customers
- Excellent multitasking ability
- Hard-working, Over-achiever
- Effective communication skills
- Critical thinker
- Ability to clearly articulate my thought process
- Outstanding customer service
Timeline
911 Dispatcher
Tillman County Jail
03.2024 - 05.2024
Cashier/Greeter
AMC Theatres
07.2023 - 08.2023
Cashier/Grocery Stocker
United Supermarkets
04.2021 - 04.2022
High School Diploma -
Frederick High School
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