Konye Wicks
Baton Rouge,LA
Summary
Knowledgeable team-oriented worker with a solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.
Overview
6
6
years of professional experience
Work History
Team Member
Albertsons
12.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
LSU Event Associate
Aramark
08.2023 - 04.2025
- Deliver high-quality food service to an average of 1,000 guests during all LSU sporting events, ensuring timely and efficient service while maintaining a focus on customer satisfaction
- Play a key role in event preparation and execution for large-scale events, including LSU women’s basketball games, helping to set up food stations and ensure readiness for peak service periods
- Provide guests with accurate information about event details, schedules, and venue amenities, enhancing their overall experience and contributing to a positive, engaging atmosphere
Team Associate
Walmart
08.2024 - 12.2024
- Provide customer service by greeting shoppers and offering expert assistance in selecting electronic products, including TVs, laptops, phones, and accessories, consistently meeting customer needs and improving overall satisfaction
- Leverage in-depth knowledge of electronic product features, specifications, and benefits to deliver personalized recommendations, increasing customer confidence and driving sales
- Offer technical support and troubleshooting for a wide range of electronic devices, ensuring customers’ issues are resolved promptly and effectively
Team Trainer
Burger King
01.2019 - 08.2023
- Managed and trained a team of 4 employees, overseeing day-to-day operations and ensuring exceptional customer service delivery in a fast-paced environment
- Achieved 100% customer satisfaction by effectively addressing and resolving customer concerns, utilizing strong problem-solving skills to ensure timely and appropriate solutions
- Monitored team performance, providing guidance and feedback to ensure adherence to company standards and operational efficiency
Education
AAS - Computer & Information Systems
Baton Rouge Community College
High School Diploma - undefined
Liberty Magnet High School
Skills
- Technical Skills
- Troubleshooting
- Microsoft Windows
- Microsoft 365
- PC hardware
- Soft Skills
- Work independently and in a team environment
- Versatile, flexible, and willing to work with changing priorities
- Thrive in a fast-paced, high-pressure environment
- Readiness and participation in a 24/7 on-call rotation when needed
- Problem-solving
- Computer skills
Timeline
Team Member
Albertsons
12.2024 - Current
Team Associate
Walmart
08.2024 - 12.2024
LSU Event Associate
Aramark
08.2023 - 04.2025
Team Trainer
Burger King
01.2019 - 08.2023
High School Diploma - undefined
Liberty Magnet High School
AAS - Computer & Information Systems
Baton Rouge Community College
Similar Profiles
AVERY ANTHONYAVERY ANTHONY
Courtesy Clerk at AlbertsonsCourtesy Clerk at Albertsons
ADAM VEILLEAUXADAM VEILLEAUX
Courtesy Clerk/Cashier at AlbertsonsCourtesy Clerk/Cashier at Albertsons
Darius Justin FordDarius Justin Ford
Courtesy Clerk at AlbertsonsCourtesy Clerk at Albertsons
THOMAS G SILVA IIITHOMAS G SILVA III
Operating Engineer at AlbertsonsOperating Engineer at Albertsons
Reese SantinyReese Santiny
Team Member at Chic-Fil-ATeam Member at Chic-Fil-A