Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Koorosh Behroozi

Gaithersburg,MD

Summary

Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation. Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Case Manager

Avicenna Clinic
Potomac, MD
02.2019 - Current
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Organized group activities to provide socialization opportunities for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Provided referrals to appropriate health care providers or other community resources.
  • Participated in professional development activities related to case management best practices.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Monitored client progress through regular follow-up contacts.
  • Attended court hearings as a representative of the organization when needed.
  • Developed individualized care plans with input from clients and their families.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Participated in interdisciplinary team meetings to discuss treatment options.

Education

Bachelor of Science - Information Technology

Azad University
Over Seas
02-1989

Skills

  • Utilization review
  • Family Education
  • Records Management
  • Chronic Disease Management
  • Patient support
  • Discharge Planning
  • Community Outreach
  • Referral Coordination
  • Care Coordination
  • Group Therapy
  • Regulatory Compliance
  • Client Advocacy
  • Health History Documentation
  • Performance Tracking
  • Case Management
  • Needs Assessment
  • Documentation proficiency
  • Staff Management
  • Medical Records Management
  • Emotional awareness
  • Case Needs Assessment
  • Organization and Multitasking
  • Progress evaluations understanding
  • Problem-Solving
  • Court Mandated Reporter
  • Social Work
  • Case Planning

Certification

● Recognized as Employee of the Month and selected employee multiple times ● Exceeded contract accuracy standards
● 1-AWS certified solution Architect associate
● 2-CompTIA Network+

● 3-Google IT Support
● 4- Google foundations: Data, Data Everywhere
● 5- Technician support fundamentals
● 6-The Bits and Bytes of Computer Networking
● 7-System Administration and IT Infrastructure services
● 8- Operating system and You; Becoming the power user ● 9- IT Security: Defense against the digital dark arts

Timeline

Case Manager

Avicenna Clinic
02.2019 - Current

Bachelor of Science - Information Technology

Azad University
Koorosh Behroozi