Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation. Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals. Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
● Recognized as Employee of the Month and selected employee multiple times ● Exceeded contract accuracy standards
● 1-AWS certified solution Architect associate
● 2-CompTIA Network+
● 3-Google IT Support
● 4- Google foundations: Data, Data Everywhere
● 5- Technician support fundamentals
● 6-The Bits and Bytes of Computer Networking
● 7-System Administration and IT Infrastructure services
● 8- Operating system and You; Becoming the power user ● 9- IT Security: Defense against the digital dark arts