Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kora Pliler

Page,AZ

Summary

Dynamic professional with a strong background as a Surveillance Officer at Coconino County, excelling in public safety and documentation. Proven ability to foster relationships and collaborate effectively, ensuring accurate incident reporting and enhancing youth engagement. Recognized for reliability and adaptability in high-pressure environments, contributing to a safe and supportive community.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Surveillance Officer

Coconino County
04.2023 - Current
  • Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
  • Participated in regular training sessions to hone skills and stay current with yearly training requirements
  • Demonstrated exceptional attention to detail when documenting events observed, resulting in accurate records for reference.
  • Ensured appropriate monitoring of juveniles
  • Tracked activities of juveniles in multiple locations
  • Fostered collaboration among employees, community agencies, law enforcement, schools, and other service providers to build the youth's skills.
  • Performed urinalysis testing, searches, arrests, and transportation of youth.
  • Maintained healthy and collaborative relationships with youth are their family
  • Scheduled activities with youth and provided individualized necessary information to be successful on probation
  • Communicated effectively with youth, their family, staff and community agencies.

Owner/Manager

Lost Clouds
06.2017 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Manager

Beach Break Boardshop
02.2017 - 09.2018
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Front Desk Associate

Lake Powell Resorts and Marinas
05.2016 - 02.2017
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
  • Utilized resort management software for data entry and reporting purposes.

Education

Associate of Science - Administration of Justice

Coconino Community College
Page, AZ

High School Diploma -

Page High School
Page, AZ
05-2016

Skills

  • Public safety awareness
  • Documentation skills
  • Excellent communication
  • Active listening
  • Reliability
  • Team collaboration
  • Adaptability and flexibility
  • Relationship building
  • Computer literacy
  • Accurate incident reporting

Certification

  • Defensive Tactics Academy - June 2023
  • Firearms Academy - September 2023
  • Arizona Institute for Intensive Probation Supervision Training - October 2023
  • Certified Smart Recovery Facilitator, Coconino County - November 2024
  • Professional Resilience Specialist from the Arizona Trauma Institute-November 2023
  • AZYAS Disposition Instrument Certification May 2023
  • JSAB Training- June 2024
  • Arizona Statewide Probation Conference- September 2024
  • Certified in Restorative Conferencing - August 2023
  • Suicide Alertness Training - April 2023
  • Certified Adult and Child First Aid/CPR/AED- November 2024
  • Supervision Planning for Juvenile Probation Training - January 2025
  • Arizona Juvenile Justice Recommendation Matrix Training- May 2023
  • Advancing Equity and Justice Training- 2024


Timeline

Surveillance Officer

Coconino County
04.2023 - Current

Owner/Manager

Lost Clouds
06.2017 - Current

Manager

Beach Break Boardshop
02.2017 - 09.2018

Front Desk Associate

Lake Powell Resorts and Marinas
05.2016 - 02.2017

Associate of Science - Administration of Justice

Coconino Community College

High School Diploma -

Page High School

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Kora Pliler