Kora Shock
Miamisburg,OH
Summary
Accomplished Senior Associate at American Eagle Outfitters, skillful in team leadership and training while committed to the organization of the store. Achieved customer satisfaction through mentorship and problem-solving skills. Recognized for loyalty and service standards being met.
Overview
2
2
years of professional experience
Work History
Food Service Volunteer
Southbrook Community Church
Miamisburg, OH
12.2023 - Current
- Hand out meals to families in need
- Customer service qualities with individuals of all ages
Senior Brand Ambassador
American Eagle Outfitters, Inc
Dayton, OH
07.2021 - Current
- Provided guidance and mentorship to junior associates to ensure customer satisfaction
- Provided problem-solving advice to associates to work through situations that may occur
- Adhered to quality and service standards of higher-up managers
- Trained all new associates
Education
Kinesiology
Miami University
Oxford, OH05-2027
Skills
- Food Handling
- Payment Processing
- Money Handling
- Customer Service
Accomplishments
- Honors Diploma
Timeline
Food Service Volunteer
Southbrook Community Church
12.2023 - Current
Senior Brand Ambassador
American Eagle Outfitters, Inc
07.2021 - Current
Kinesiology
Miami University
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