Koraima Escobedo
Cedar Park,TX
Summary
Dynamic sales professional with a proven track record at Fred Loya Insurance, adept in customer service and sales presentations. Excelled in expanding client bases and enhancing customer satisfaction through strategic development and adaptability. Skilled in both staff training (soft skill) and closing sales (hard skill), consistently achieving and surpassing sales targets.
Overview
2025
2025
years of professional experience
Work History
Sales Agent
Fred Loya Insurance
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Shift Lead/ Cashier
Firehouse Subs
Cedar Park, TX
08.2022 - 08.2024
Cashier
McDonald's
Leander, TX
09.2021 - 06.2022
Education
High School Diploma -
Leander High School
Leander, TXSkills
- Call control
- Sales presentations
- Adaptability to change
- Paperwork processing
- Making offers
- Demonstrating products
- Strategy development
- Closing sales
- Customer service
- Process improvement
- Staff training
- Time management
Languages
Spanish
Full Professional
Timeline
Shift Lead/ Cashier
Firehouse Subs
08.2022 - 08.2024
Cashier
McDonald's
09.2021 - 06.2022
Sales Agent
Fred Loya Insurance
High School Diploma -
Leander High School