Koral Ulibarri
Surprise,AZ
Summary
Highly skilled Service Specialist with background in customer support and service management. Demonstrate strong communication skills, problem-solving abilities, and knowledge of industry best practices. Notable for enhancing customer satisfaction levels and improving operational efficiency in previous roles. High level of competence in handling complex tasks, delivering quality results, and contributing positively to team environments.
Overview
1
1
year of professional experience
Work History
Service Specialist and Certified Trainer
Raising Canes
Surprise, AZ
06.2024 - Current
- Assisted customers with menu selections and provided detailed product information.
- Maintained cleanliness and organization of dining and service areas.
- Processed customer orders accurately and efficiently using point-of-sale systems.
- Created bonds with customers that were regularly at the restaurant
- Primarily was a closer so I learned deep cleaning and multitasking
- Provided training to new staff members on the proper use of tools, equipment, supplies, processes. related to service operations.
Skills
- Cleanliness
- Customer service
- Employee training
- Service operations
- Customer relationship management
- Conflict resolution
- Attention to detail
- Team collaboration
- Time management
References
References available upon request.
Timeline
Service Specialist and Certified Trainer
Raising Canes
06.2024 - Current