Jacob Thompson
Youngstown,OH
Summary
Proactive Student at Kent State University with superior skills in communication, working with others, and organization. Eager to bring value to the establishment through hard-work and commitment to quality. Frequently commended for completing tasks efficiently and effectively, while offering friendly service. Enjoys interacting and working with others. Ability to work effectively in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Certified Trainer & Crew Member
Chipotle Mexican Grill
Boardman, OH
06.2023 - Current
- Trained new team members on procedures, customer service, and work techniques
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations
- Drove excellent customer service through coaching, role modeling, and incorporating customer feedback to reinforce and improve quality of service
Akron Children's Hospital Student Volunteer
Akron Children's Hospital Beeghly Campus
Boardman, OH
06.2023 - Current
- Greeted and welcomed visitors, while responding to inquiries in a professional manner.
- Transported patients from one location to another
Team Member
Chick-fil-A Restaurants
Poland, OH
01.2023 - Current
- Provided excellent customer service and met quality expectations
- Collaborated with team members to compete a variety of tasks
- Assisted other team members to achieve goals
- Cleaned and maintained all areas of restaurant to promote clean image
- Adhered to safe work practices, food safety regulations and corporate guidelines
Education
Radiology
Kent State University Trumbull Campus
11.2024
High School Diploma -
Poland Seminary High School
Poland, OH04.2023
Skills
- Adaptability
- Ability to Multitask
- Customer Service
- Ability to Work in a Team
- Communication
- Leadership
- Cleanliness
- Organization
Timeline
Certified Trainer & Crew Member
Chipotle Mexican Grill
06.2023 - Current
Akron Children's Hospital Student Volunteer
Akron Children's Hospital Beeghly Campus
06.2023 - Current
Team Member
Chick-fil-A Restaurants
01.2023 - Current
Radiology
Kent State University Trumbull Campus
High School Diploma -
Poland Seminary High School