Koralyn Newport
Sweet Home,OR
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
11
11
years of professional experience
Work History
Office Manager
Linn County Mental Health
01.2021 - Current
- Plan, assign, and review the work of office staff; coordinate schedules and work flow.
- Assign, supervise, and provide back-up for office tasks, including reception, data processing, typing, filing, ordering supplies.
- Participate in the selection and orientation of new personnel, and provide for supervised training, performance evaluation, performance coaching and discipline, and response to grievances.
- Model a welcoming and problem-solving approach in interactions with program clients and visitors, and receive and investigate customer complaints relating to office or program functions.
- Provide oversight for staff compliance with the current federal, state, county and departmental regulations, administrative rules, and policies. Develop and maintain clerical work flow routines to ensure compliance.
- Work as part of a Program supervisory team, developing internal procedures, monitoring staff productivity, ensuring coordination among work teams, and developing quality improvement strategies.
- Provide leadership in training and implementation of the electronic health record, including assigned administrative functions.
- Assist Program Managers and other Supervisors in the preparation of reports, grant applications, and other documents, including data gathering and tracking performance objectives.
- Ensure accuracy of Program personnel timesheets, assist in monitoring employee leave utilization, and assist Health Administration in staff credentialing.
- Develop and maintain effective, harmonious and reasonable work relationships with others.
Practice Manager
Gentle Dental
07.2019 - 01.2021
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Provided supervision and management to team of support personnel.
- Boosted staff morale by offering constructive feedback and specific direction.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Trained interns and newly hired team members on office procedures and computer system.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Dental Assistant
North Point Dental Associates
06.2017 - 10.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 40 procedures daily.
Dental Assistant/ Back Office Supervisor
Gentle Dental
04.2013 - 07.2017
- Organized office operations, leading daily activities and controlling correspondence.
- Received purchase orders and processed invoices for payment.
- Ordered office supplies and maintained supplier contacts in database.
- Maintained inventory for back-office supplies, computers and work-stations.
- Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
- Managed back-office team through coaching and sales technique training.
- Organized company functions and events to improve employee morale.
Education
No Degree - Dental Assisting
Linn Benton Community College
Albany, OR07.2011
Timeline
Office Manager
Linn County Mental Health
01.2021 - Current
Practice Manager
Gentle Dental
07.2019 - 01.2021
Dental Assistant
North Point Dental Associates
06.2017 - 10.2019
Dental Assistant/ Back Office Supervisor
Gentle Dental
04.2013 - 07.2017
No Degree - Dental Assisting
Linn Benton Community College
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