Korbin Freeman
Hurst
Summary
Dynamic service professional with experience in fast-paced environments. Expertise in multitasking and teamwork to optimize operations and deliver exceptional customer satisfaction. Eager to apply skills in a customer-focused role.
Overview
4
4
years of professional experience
Work History
Front Counter Crew Member
Panda Express
Fort Worth, TX
12.2025 - Current
- Provided exceptional customer service, ensuring satisfaction and loyalty through friendly interactions.
- Operated cash register efficiently, processing transactions accurately to minimize errors.
- Maintained cleanliness of front counter area, supporting health regulations and enhancing customer experience.
- Collaborated with team members to streamline operations during peak hours, improving service speed.
- Monitored inventory levels, communicating needs to management to prevent stock shortages.
- Assisted in training new crew members on procedures and best practices for optimal performance.
Keller Dream Clean
Lauren Walls
Fort Worth, TX
01.2024 - Current
- Provided detailed cleaning services for private homes and shirt term rental companies.
- Prepared short term rental units for guest check in, including full cleaning, sanitizing and staging.
- Paid close attention to detail to ensure presentation met or exceeded expectations.
- Collaborated with property owners and managers to follow customized checklists.
- Followed strict turn over timelines to ensure properties were guest ready.
- Delivered reliable, consistent service to support positive reviews and repeat bookings.
Shift Leader
Dunkin
The Colony, TX
08.2024 - 02.2025
- Supervised daily operations to make sure the workflow was smooth and met company standards.
- Delivered exceptional customer service by handling guest concerns and maintaining a positive friendly demeanor.
- Opened and closed the store ensuring all closing and opening duties were completed and met companies standard.
- Supported sales management in meeting sales goals and maintaining overall performance.
- Trained new employees on procedures, food safety standards and customer service expectations.
Service Assistant
Longhorn Steakhouse
Fort Worth, TX
10.2022 - 11.2023
- Cleaned, cleared, and reset tables quickly to maintain table turnover and restaurant flow.
- Trained new service team members on restaurant procedures and customer engagement strategies.
- Resolved guest complaints swiftly, maintaining a positive dining atmosphere and fostering repeat business.
- Assisted team members in improving workflow efficiency by sharing best practices.
Education
High School Diploma -
Fossil Ridge Highschool
Fort Worth, TXSkills
- Cleanliness and hygiene
- Complaint handling
- Efficient work ethic
- Patience and empathy
- Food safety
- Cash handling expertise
- Guest inquiries
- Teamwork
- Multitasking ability
Timeline
Front Counter Crew Member
Panda Express
12.2025 - Current
Shift Leader
Dunkin
08.2024 - 02.2025
Keller Dream Clean
Lauren Walls
01.2024 - Current
Service Assistant
Longhorn Steakhouse
10.2022 - 11.2023
High School Diploma -
Fossil Ridge Highschool