Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Kordell Farmer

Kordell Farmer

Slidell,LA

Summary

Successful and seasoned Agency Sales Representative with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.

Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. A responsible delivery specialist brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

Overview

3
3
years of professional experience

Work History

Agency Sales Representative

Colonial Life
Slidell, LA
04.2023 - Current
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
  • Reviewed stop-loss reporting to customer accounts and complied with policies and procedures for release of information.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.

Coffee Barista

Starbucks
Slidell, LA
08.2020 - Current
  • Performed QA assessment of final product prior to delivery.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Helped new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Delivery Specialist

Rent A Center Warehouse & Retail Store
Slidell, LA
02.2023 - 04.2023
  • Analyzed load-related documentation and completed and accurate records; managed over 15-30 customer calls per day.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Planned and adjusted routes for changing conditions with global positioning systems (GPS) equipment to minimize fuel consumption.
  • Transported and delivered items to clients or businesses safely.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.

Education

Finance -

Delgado
New Orleans

Skills

  • Credit Card Payment Processing
  • Stocking and Replenishing
  • Active Listening
  • Call Center Operations
  • POS Systems Expertise
  • Customer Service
  • Coffee Machinery
  • Adaptive and Creative
  • Quote Information
  • Promotions and Marketing Strategies
  • Corporate Social Responsibility
  • Health Insurance Industry Knowledge
  • Account Management
  • Contract Review and Analysis
  • Licensing Requirements

Languages

English
Native or Bilingual
Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It would be better for a person to have vision in his heart while being blind in his eyes than to have vision in his eyes while his heart was blind.
Umar Quinn

Timeline

Agency Sales Representative

Colonial Life
04.2023 - Current

Delivery Specialist

Rent A Center Warehouse & Retail Store
02.2023 - 04.2023

Coffee Barista

Starbucks
08.2020 - Current

Finance -

Delgado
Kordell Farmer