Reliable customer service professional with strong problem solving abilities and exceptional communication skills. Dedicated to improve customer satisfaction and relationships. Team player and organizational ability are highly skilled.
Overview
1
1
year of professional experience
Work History
Custome Service
Marble Slab Creamery
05.2024 - 10.2025
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Handled cash, credit, and electronic payments securely and accurately.
Collaborated with team members to improve service delivery during peak hours.
Resolved customer complaints effectively, fostering positive relationships and loyalty.
Monitored inventory levels at checkout stations, reporting shortages promptly for restocking.