Korey Felts
Kingsland,GA
Summary
Dynamic General Manager with a proven track record at Domino's Pizza, excelling in operations management and team leadership. Enhanced customer satisfaction through effective problem resolution and streamlined processes, achieving significant improvements in service efficiency. Skilled in inventory management and fostering a collaborative team environment to drive profitability and operational success.
Overview
13
13
years of professional experience
Work History
General Manager
Domino's Pizza
11.2023 - 11.2025
- Managed daily operations ensuring optimal service quality and efficiency.
- Trained and developed staff on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and improve cost control.
- Analyzed sales data to identify trends and adjust strategies for increased profitability.
- Enhanced customer satisfaction through effective complaint resolution and feedback collection.
- Streamlined delivery processes, improving order accuracy and timeliness of service.
- Coordinated staff scheduling to ensure adequate coverage during peak hours.
Delivery Driver
Dominos Pizza Inc.
06.2018 - 11.2023
- Delivered pizzas efficiently to ensure timely customer satisfaction.
- Managed accurate cash handling and processing of transactions.
- Maintained cleanliness and organization of delivery vehicle for safety compliance.
- Assisted in training new drivers on route navigation and customer service practices.
- Collaborated with team members to optimize delivery routes, reducing wait times.
- Delivered packages to customer doorsteps and business offices.
Computer Technician
US Navy
01.2013 - 06.2018
- Diagnosed and repaired hardware and software issues for various computer systems.
- Implemented inventory management practices for computer parts, improving resource availability and cost-effectiveness.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
Education
High School Diploma -
Jasper High School
JasperNo Degree -
Submarine School
Groton, CTSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Domino's Pizza
11.2023 - 11.2025
Delivery Driver
Dominos Pizza Inc.
06.2018 - 11.2023
Computer Technician
US Navy
01.2013 - 06.2018
High School Diploma -
Jasper High School
No Degree -
Submarine School