Korey Johnson
Dallas,TX
Summary
Driven professional with a proven track record in leasing and sales, highlighted by a successful tenure at Evergreen River Oaks Apartments. Excelled in building strong client relationships and enhancing customer satisfaction through exceptional service and real estate knowledge. Skilled in managing high-stress situations, demonstrating a goal-oriented mindset and superior telephone and email etiquette.
Overview
10
10
years of professional experience
Work History
Leasing Agent
Evergreen River Oaks Apartments
05.2019 - 09.2022
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Customer Service Representative/Sales Associate
Walmart
06.2015 - 10.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Salesman
Cutco
03.2013 - 02.2014
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Education
High School Diploma -
Washington Marion High School
Lake Charles, LA05.2013
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Real estate knowledge
Timeline
Leasing Agent
Evergreen River Oaks Apartments
05.2019 - 09.2022
Customer Service Representative/Sales Associate
Walmart
06.2015 - 10.2018
Salesman
Cutco
03.2013 - 02.2014
High School Diploma -
Washington Marion High School
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