Summary
Overview
Work History
Education
Skills
Timeline
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Korey Tango

Summary

  • High potential, experienced, multi-unit retail and logistics leader with over 16 years of experience in high volume sites and regions. Successful in both start up and turn around roles with a track record of success, accelerated advancement, and goal-surpassing performance to plan.

Overview

16
16
years of professional experience

Work History

Acting Director, Human Resources

Amazon
01.2022 - Current
  • Assumed acting L8 scoped HR Director role leading the AMZL Central Super Region spanning 17 states, 108 physical locations, 23,000+ hourly associates, 2,000+ total leaders L4-L8, 122 L7-L8, 607 DSP's with over 35,000 drivers.
  • Orchestrated 22 site closures/consolidations for 2022.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth, creating an L7 promotion bench as well as reinvigorating the team culture.
  • Created a 1:1 staffing model for the NA AMZL Network, bringing HR to each location where where previously AMZL did not have HR in each physical site.
  • Established a culture of continuous improvement by fostering open communication channels and executing Project Alarm clock which standardized the network and brought HRBP scheduling in-line with the business.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale thru the creation of a peak planning team that centralized and standardized the planning process.

Regional Sr. HR Manager, Various Roles

Amazon
01.2019 - 01.2022
  • Promoted to Regional Sr. HR Manager supporting the Mid-Atlantic region within AMZL consisting of 23 locations, over 10K associates, and 45 HR members.
  • Tasked with leading and executing the first centralized AMZL Peak Planning process to define, and standardize peak within AMZL for the first time.
  • Supported two L8 operations leaders through both union avoidance as well as ER mitigation strategies to move the Mid-Atlantic region up 17 spots on the network ER scorecard.
  • Executed multi-region scaling project to expand delivery station footprint from 19 to 36 locations thru NJ and NY.

Senior Human Resources Manager

Amazon
04.2018 - 01.2019
  • Led, coordinated, and executed a network pilot consisting of 20 locations targeted at reducing attrition. Key learning's from this were applied to a network launch in 2018.
  • Launched a targeted attrition strategy (Project Lunar) across nearly 80 North American Operations sites in conjunction with the HR ACES team. The project led to an estimated cost savings of $24MM.
  • Reduced total unemployment liability by nearly 1MM in 2018 through the creation of an onsite unemployment program.
  • Created an HR engagement strategy "Let us Know" which reduced site ethics line calls by over 50% two years consecutively and drove site level HR effectiveness scores to an all time high of 89%.

Human Resources Manager

Amazon
07.2016 - 04.2018
  • Promoted to lead a team of 5 HR Business Partners, 11 Generalists, and 10 HR Administrators at one of the largest sites in North America.
  • Tasked the team to develop standard work to turn around an underperforming department while effectively preparing for peak season.
  • Partnered with senior executives to staff, train, develop, and retain approximately 4K hourly associates and an exempt staff of 75+.
  • Served as the key HR Advisor and partner for the General Manager and Senior Operations Leaders. Consulted on; employee relations, union avoidance, exempt employee development, and cultural improvement practices.
  • Effectively managed talent and redesigned the HR work-flow to ensure that all members in HR were functioning at the correct level and meeting Amazon's high performance bar.

Senior Human Resources Business Partner

Amazon
09.2014 - 08.2016
  • Senior HR Partner supporting the full HR life-cycle for 70 exempt leaders, 3K-7K hourly associates, and an HR team of 20 professionals.
  • Acted as a field consultant on a regional CEO escalation campaign. Managing 20+ investigations across the country to investigate associates concerns and implement critical solutions.
  • Managed 2016 Operational Leader Review for the East Coast region. Consisting of succession planning, talent management, and promotional documentation for more than 700 exempt leaders.
  • Peer mentor to 3 new HR Business Partners consulting on project management, peer-to-peer development, and HR knowledge.
  • Worked with the regional HR team to define HR scope and roles within the department. Utilized this initiative to implement throughout the region.

Various HR Roles

Target Corporation
05.2008 - 09.2014
  • District support partner responsible for succession planning, talent management, team leader backfill, turnover, and stores HR performance in the Charlotte Metro District of 11 stores with over 400 million in annual sales, 145 team leaders, and 1,500+ hourly associates.
  • Facilitate store visits to ensure that stores maintain HR brand standards including corrective action, succession planning, and legal compliance. Implement action plans in areas that are under performing and achieve results through follow-up. Lead district to have over 21 team leader backfills in place.
  • Assigned to corporate assurance team to conduct store audits in Greensboro and throughout South Carolina, implemented action plans to drive results in locations.
  • Home location financial results included 72 new hired YTD, increase HR favorability rating 13% over LY, increased HR favorability rating over 45% among team leaders over LY.


Education

Bachelor of Arts - Healthcare Communication and Biology

The University Of North Carolina At Charlotte
Charlotte, NC
2008

Skills

  • Multi-Unit Support
  • Effective Talent Management
  • Employee Relations
  • Results Oriented
  • Talent Planning
  • Revitalization of under performing locations

Timeline

Acting Director, Human Resources

Amazon
01.2022 - Current

Regional Sr. HR Manager, Various Roles

Amazon
01.2019 - 01.2022

Senior Human Resources Manager

Amazon
04.2018 - 01.2019

Human Resources Manager

Amazon
07.2016 - 04.2018

Senior Human Resources Business Partner

Amazon
09.2014 - 08.2016

Various HR Roles

Target Corporation
05.2008 - 09.2014

Bachelor of Arts - Healthcare Communication and Biology

The University Of North Carolina At Charlotte

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Korey Tango