GERTHA BILLINGER
McDonough,GA
Summary
Strategic, people-first HR leader with over 15 years of progressive experience driving talent acquisition, workforce development, employee engagement, and change management for multi-site organizations. Proven ability to partner with senior leadership to align HR initiatives with business goals, build high-performing teams, and foster inclusive cultures that retain top talent. Adept in guiding HR transformations, implementing enterprise systems like Workday, and navigating organizational growth through M&A, succession planning, and workforce scalability.
Overview
19
19
years of professional experience
Work History
Sr. Human Resources Generalist (Acting HR Director)
Mercy Care / Trinity Health
Atlanta, GA
08.2016 - 07.2024
- Company Overview: Non-Profit FQHC Healthcare Organization | 300+ Employees, 6 Locations
- Directed end-to-end HR operations, overseeing recruiting, onboarding, employee relations, benefits, and compliance for multi-site teams.
- Supervised and mentored HR Generalist and Talent Acquisition Coordinator.
- Acted as interim HR Director, advising executive leadership on workforce strategy, organizational design, and HR risk mitigation.
- Led successful Workday ATS and Employee Self-Service system implementation.
- Designed and implemented cost-saving internal pre-boarding health assessments, reducing vendor reliance and saving 30% annually.
- Enhanced employee retention and engagement through SOP development, leadership training, and strategic HR planning.
- Supported C-Suite recruitment and succession planning initiatives.
- Non-Profit FQHC Healthcare Organization | 300+ Employees, 6 Locations
Human Resources Manager | HR Business Partner
InComm
Atlanta, GA
01.2010 - 01.2016
- Company Overview: Global Transaction Processing & Financial Services | 2,500+ Employees
- Provided strategic HR partnership across finance, IT, sales, call centers, and international locations (30+ offices).
- Spearheaded employee engagement initiatives, including employee relations committee, company-wide surveys, and culture-building events.
- Advised managers on conflict resolution, policy interpretation, and disciplinary procedures.
- Managed all HR compliance, onboarding, terminations, and benefit inquiries for large distributed teams.
- Global Transaction Processing & Financial Services | 2,500+ Employees
Human Resources Coordinator | Generalist
SourceCorp / BP
Atlanta, GA
01.2006 - 01.2010
- Company Overview: Business Process Outsourcing
- Oversaw hiring lifecycle from sourcing to onboarding.
- Managed payroll timekeeping coordination and workers’ compensation case handling.
- Collaborated with Georgia DOL on diversity hiring initiatives to promote workplace inclusion.
- Business Process Outsourcing
Education
Bachelor of Science - Business Administration – Human Resources
Strayer University
Morrow, GASkills
- Executive HR Leadership
- Organizational Development
- Strategic Workforce Planning
- Diversity, Equity & Inclusion (DEI)
- HRIS Optimization (Workday Expert)
- Talent Acquisition & Retention
- Compensation & Benefits Strategy
- Employee & Labor Relations
- Mergers & Acquisitions (M&A)
- Performance & Succession Management
- Change Management
- Multi-State HR Compliance
Relocation
Willing to relocate
References
- Kleartis Jackson, Director, Employee Relations (manager), InComm, (404) 862-6656, kleaj@comcast.net, 10 years
- Nedra Trahan, People & Culture Leader (manager), Sourcecorp BP, (678) 895-7280, nedra_horton@yahoo.com, 20 years
- Eurana Garcia, Volunteer Coordinator/Human Resources Assistant (colleague), Mercy Care, (404) 849-0771, candicetmiller@gmail.com, 8 years
- Tracy Booker, Breast and Cervical Cancer Coordinator (colleague), Mercy Care, (770) 296-3577, mytenn2.tb@gmail.com, 8 years
- Jessica Slaton, HR Generalist (colleague), SourceCorp BP, (404) 661-0960, jaslaton08@gmail.com, 15 years
Technology And Systems
- Workday (Expert)
- Kronos / UKG Dimensions
- Microsoft Office Suite
- HRIS / ATS platforms
- DocuSign
- SharePoint
Timeline
Sr. Human Resources Generalist (Acting HR Director)
Mercy Care / Trinity Health
08.2016 - 07.2024
Human Resources Manager | HR Business Partner
InComm
01.2010 - 01.2016
Human Resources Coordinator | Generalist
SourceCorp / BP
01.2006 - 01.2010
Bachelor of Science - Business Administration – Human Resources
Strayer University