Kori Hildreth
East Moline,IL.
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Mental Health Case Manager
Robert Young Center
2200 3rd Ave, Rock Island, IL 61201
09.2005 - 10.2024
- Developed strong rapport with clients, building trust and enabling more effective case management interventions.
- Facilitated group therapy sessions, fostering a supportive environment for clients to share experiences and coping strategies.
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Maintained open lines of communication with other healthcare professionals involved in a client''s care plan, ensuring a comprehensive and holistic approach to treatment.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Collaborated with community organizations to enhance available mental health resources for clients in need.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
- Organized client-centered events such as workshops and support groups aimed at promoting self-care techniques or enhancing social skills.
- Stayed current on mental health research to follow new developments and research in mental health field.
- Implemented evidence-based practices to improve overall effectiveness of mental health services provided to clients.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Observed and monitored client behavior and responses to treatment.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Encouraged patients to discuss experiences in group and individual settings.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
Education
Some College (No Degree) - Early Childhood Care And Education
Blackhawk College
Moline Il 01.1996 - 05.1999
Skills
* Tracking client progress
* Sexual assault support
* Evidence-based therapy
* Self-care promotion
* Developing relationships
* Crisis intervention
* Building rapport
* Empathy development
* Stress management strategies
* Depression management
* Case documentation
* Group therapy facilitation
* Anger management techniques
* Multicultural competence
* Anxety reduction techniques
* Bipolar disorder management
* Group counseling
* Facilitating counseling session
* Individual counseling
Timeline
Mental Health Case Manager
Robert Young Center
09.2005 - 10.2024
Some College (No Degree) - Early Childhood Care And Education
Blackhawk College
01.1996 - 05.1999