Kori Whitewater
Holmen,Wisconsin
Summary
Dedicated Receptionist/Administrative Assistant/Sales Manager with excellent experience in the retail and medical industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
23
23
years of professional experience
Work History
Lead Concierge
Havenwood Of Onalaska
Onalaska, WI
03.2023 - 08.2023
- Addressed resident inquiries with timely and professional responses via phone and in-person interactions.
- Remedied issues quickly and effectively through active listening and communication skills.
- Print and distributed monthly rent statements, process rent checks and deposits.
- Help management staff to include; preparing marketing packets, housekeeping invoices, culinary department, update daily census, assign garage spaces and storage spaces, add new employees to payroll.
- Created welcoming and comfortable environment for residents.
- Facilitated and coordinated transportation services for assisted living residents.
Receptionist
Doggie Business
Holmen, WI
01.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
Receptionist
Mayo Clinic Health System
La Crosse, WI
06.2010 - 09.2016
- Greeted incoming patients professionally.
- Confirmed appointments, communicated with patients and updated patient records.
- Responded to inquiries from patients seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Store Manager
Fred Meyer Jewelers
La Crosse, WI
10.2000 - 06.2010
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Education
Diploma -
Hayfield Secondary
Alexandria, VASkills
- Data Entry
- Microsoft Access
- Positive Attitude and Energetic
- Strong Organizational Skills
- Multitasking and Time Management
- Multi-Line Telephone Systems
- Team Management
- Clerical Support
- Organization and Prioritization
Timeline
Lead Concierge
Havenwood Of Onalaska
03.2023 - 08.2023
Receptionist
Doggie Business
01.2022 - 11.2022
Receptionist
Mayo Clinic Health System
06.2010 - 09.2016
Store Manager
Fred Meyer Jewelers
10.2000 - 06.2010
Diploma -
Hayfield Secondary