Yonae Turner
Philadelphia,PA
Summary
Organized and dependable candidate at managing multiple priorities with a positive attitude. Experience in delivering customer service and administrative excellence, including clerical support and public interaction. Very detail oriented and has a strong ability to adapt to environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Concierge
NFC Amenity
09.2024 - 11.2025
- Provided exceptional customer service to residents, guests, and visitors of the apartment complex.
- Responsible for greeting residents and guests warmly and professionally.
- Responded to resident inquiries and complaints, offering timely solutions.
- Scheduled elevator reservations or organized access to common areas.
Direct Support Professional
AmeriBest
11.2024 - 03.2025
- Provided support to clients who are unable to perform routine daily activities without assistance.
- Ran errands, assisted with personal hygiene, and performed housekeeping tasks.
- Engaged with clients through friendly conversation to make them feel comfortable and supported.
- Collaborated with healthcare professionals to monitor client health and report any changes.
Head Teacher
Smarty Pants Daycare
06.2023 - 09.2024
- Created and implemented appropriate educational programs for children.
- Fostered a positive learning environment, and ensuring that the daycare meets both educational and safety standards.
- Provided guidance to assistant teachers.
- Maintained communication with parents.
Assistant Teacher/Head Teacher
Chesterbrook Academy
08.2021 - 06.2023
- Provided support in creating and maintaining a nurturing and stimulating classroom environment.
- Assisted in the delivery of educational programs, supervising children, and helping with classroom management under the guidance of the Head Teacher.
- Also while assisting in maintaining a clean, organized, and safe classroom environment.
- Analyzed performance data to identify areas for improvement, making and close achievement gaps.
Education
Graduate Certificate - Certified Medical Assistant
Lincoln University/American Training Center
Philadelphia, PA02.2026
Graduate Certificate - Certified Phlebotomy Technician
Lincoln University/ American Training Center
Philadelphia, PA02.2026
High School Diploma -
Mastery Charter Highschool Thomas Campus
Philadelphia, PA06.2021
Skills
- Front Office Management
- Conflict Resolution
- Detail Oriented
- Data Entry
- Medical Terminology
- Strong Communication Skills
- EKG
- Hospitality
Certification
- AMCA Certified Medical Assistant—Obtained 2026
- AMCA Certified Phlebotomy Technician—Obtained 2026
- North American Learning Institute
HIPAA Training Course—Obtained 2026
- American Heart Association
CPR And AED—Obtained 2026
Timeline
Direct Support Professional
AmeriBest
11.2024 - 03.2025
Lead Concierge
NFC Amenity
09.2024 - 11.2025
Head Teacher
Smarty Pants Daycare
06.2023 - 09.2024
Assistant Teacher/Head Teacher
Chesterbrook Academy
08.2021 - 06.2023
Graduate Certificate - Certified Medical Assistant
Lincoln University/American Training Center
Graduate Certificate - Certified Phlebotomy Technician
Lincoln University/ American Training Center
High School Diploma -
Mastery Charter Highschool Thomas Campus