KORI WILLIAMS
Apple Valley,CA
Summary
With over 10+ years of experience in customer service across various industries, I have developed strong communication and multitasking skills while consistently completing tasks. I have successfully worked with individuals of diverse personalities and maintained professional relationships to keep the focus on the end goal. Leveraging my interpersonal skills and dedication to achieving results, I am equipped to contribute to the success of any team or organization. Also, having the willingness and the want to continue my education in this field, pursuing different avenues that the company and field has to offer.
Overview
10
10
years of professional experience
Work History
Receptionist Attendant
Sunset Hills Mortuary and Memorial Park
Apple Valley, CA
09.2014 - 10.2022
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
- Greeted visitors warmly and ensured they had a positive experience
- Displayed pleasant and professional voice and demeanor, positively representing organization.
- Ability to seamlessly transition from one company to another as rules and policies change.
Sales Representative
Assurance Wirelless
Victorville, CA
05.2018 - 11.2018
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Partnered with other departments to address concerns, conducting issue resolution more efficiently.
- Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily.
Oven Technician
EPOD
Adelanto, CA
08.2020 - 10.2022
- Maintained cleanliness of work area throughout shift and at end of shift
- Managed assigned tasks efficiently, meeting deadlines and exceeding expectations
- Adapted to different work environments and readily learned new tasks and procedures.
Transer Specialist
High Desert PCC and Crematory
Victorville, CA
10.2022 - Current
- Demonstrated excellent customer to families of the deceased
- Followed company protocols for safety measures such as wearing protective gear when handling hazardous materials
- Assisted in transporting mortal remains from place of death or hospital morgue to the funeral home.
- 10 years of multi positional experience in a funeral home.
- Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
Education
Photography - Photography 101
Barstow Community College
Barstow, CA05.2019
Master Of Criminal Justice - Criminal Science
Barstow Community College
Barstow, CA03.2018
Mechanics - ASE Certified
Apple Valley High School
Apple Valley, CA05.2017
Skills
- Multitasking Abilities
- Telephone Etiquette
- Interpersonal Skills
- Attention to Detail
- Conflict Resolution
- Creating business relationships
Timeline
Transer Specialist
High Desert PCC and Crematory
10.2022 - Current
Oven Technician
EPOD
08.2020 - 10.2022
Sales Representative
Assurance Wirelless
05.2018 - 11.2018
Receptionist Attendant
Sunset Hills Mortuary and Memorial Park
09.2014 - 10.2022
Photography - Photography 101
Barstow Community College
Master Of Criminal Justice - Criminal Science
Barstow Community College
Mechanics - ASE Certified
Apple Valley High School