Kori D. Earley
Palmdale,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Priority Placement Support Branch Assistant
DoD-Defense Human Resources Activity/DCPAS
03.2024 - Current
- Research and Analyze rules, regulations and policies for the Priority Placement Program.
- Continuous relationship building with the Human Resource Office (HRO)
- Interpret and email Reconstruction results.
- Gained Knowledge and Understanding of the Automated Stopper and Referral System (ASARS)
- Facilitated open communication lines between departments, fostering a positive work environment that encouraged collaboration and teamwork.
Enrollment Specialist
Covered California
09.2022 - 03.2024
- Conduct research to provide answers for consumers to resolve their issues
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Work within multiple systems to provide efficient service
- Streamlined the enrollment process for increased efficiency and enhanced user experience.
- Healthcare representative, with a passion to make the consumers day more pleasurable.
Executive Assistant
AppleMD
01.2010 - 09.2022
- Demonstrated proficiencies in customer service within a high-volume environment
- Often praised by management for quality of work, attention to detail, exemplary customer service and my team player attitude
- Managed complex customer concerns
- Improved productivity and customer satisfaction.
Education
AA-Liberal Arts: Social/Behavioral Sciences - Focus on Social and Behavioral Sciences
Antelope Valley College
Lancaster, CA05.2022
Skills
- Database & Records Management
- Executive & Administrative Support
- Reports & Spreadsheets
- Invoicing & Inventory Keeping
- Data Entry (55 WPM)
- Project Support
- Team collaboration
- MS Word
- MS Excel
- MS PowerPoint
- MS Outlook
Certification
Keyboarding Proficiency Certification- 2022
Timeline
Priority Placement Support Branch Assistant
DoD-Defense Human Resources Activity/DCPAS
03.2024 - Current
Enrollment Specialist
Covered California
09.2022 - 03.2024
Executive Assistant
AppleMD
01.2010 - 09.2022
AA-Liberal Arts: Social/Behavioral Sciences - Focus on Social and Behavioral Sciences
Antelope Valley College
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