Kornika Hickenbottom
Summary
Experienced healthcare professional with a strong background at Northwestern Memorial Hospital, specializing in patient care and HIPAA compliance. Proficient in multitasking, providing compassionate support, and promoting effective communication. Expertise in patient transfers and documentation for safe and efficient environments leading to optimal patient outcomes.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Admin Tech Huc
Northwestern Memorial Hospital
11.2017 - 03.2025
- Performs unit-based reception, clerical, and medical record functions for Inpatient Psych department.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Responded to bell or light signal calls to assist patients with needs.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Assisted with patient admissions, discharges and transfers.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- I also serve as liaison between patient care units and all other departments.
- I also assists patients with activities of daily living, provides basic nursing care to patients.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Ensured that all medical equipment was properly maintained and sterilized.
Certified nursing assistant
ManorCare Health Services-Hinsdale
06.2013 - 10.2017
- Observe and document patient's and report patient's complaints to case manager.
- Read and record temperature, pulse and respiration.
- Complete and submit clinical documentation in accordance with agency guidelines.
- Chart daily information on residents such as mood changes, mobility activity, eating percentages and daily inputs and outputs.
Certified nursing assistant
Oak Ridge Rehabilitation and Nursing Center
05.2012 - 05.2013
- Observe and document patient's status and report patient's complaints to the case manager.
- Complete and submit clinical documentation in accordance with agency guidelines.
- Ensure patients were comfortable and provided them with reassurance and encouragement.
- Exhibited compassionate care and communicated with regards to issues or pre & post death.
- Provided patients and their families with emotional support.
- Documented residents records on daily flow sheets.
Customer service associate
Home Depot
03.1999 - 11.2009
- Customer inquiries.
- Organized weekly reports of product success.
- Follow-Calls to Customers with product issues.
- Assisted with store and product complaints.
- Assisted Customers with finding out of stock items.
- Unloaded trucks, stocked shelves, carried merchandise out to floor for customers.
- Processed shipments.
Education
Certificate -
Samland Institute of Chicago
Chicago, Illinois10.2011
High School Diploma - undefined
Thornridge High School
Dolton, Illinois06.1995
Skills
- Certified nursing aide
- Customer service
- HIPAA regulations knowledge
- Patient care
- Safe patient transfer
- Time management
- Effective interpersonal communication
- Team collaboration
- Problem solving
- Attention to detail
- Multitasking and organization
Certification
- CNA
- BLS
- CPI
Timeline
Admin Tech Huc
Northwestern Memorial Hospital
11.2017 - 03.2025
Certified nursing assistant
ManorCare Health Services-Hinsdale
06.2013 - 10.2017
Certified nursing assistant
Oak Ridge Rehabilitation and Nursing Center
05.2012 - 05.2013
Customer service associate
Home Depot
03.1999 - 11.2009
High School Diploma - undefined
Thornridge High School
Certificate -
Samland Institute of Chicago
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