Korryn Van Acker
Blue Springs,MO
Summary
Self-assured Service Advisor handles various responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and leadership. Highly knowledgeable in the latest information concerning human biology and assisting services. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Blue Surf Bay Waterpark
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
Service Advisor
Charlie's Car Wash
08.2021 - Current
- Greeted customers and professionally addressed their needs.
- Maintained records of customer interactions and transactions.
- Explained features and benefits of products or services offered by wash to customers.
- Resolved customer complaints efficiently and courteously.
- Ensured that all customer inquiries were handled promptly and accurately.
- Developed strong relationships with customers by providing exceptional customer service.
- Promptly responded to customer inquiries via phone or in person.
Education
Bachelor of Arts - Human Biology (Pre-Medicine)
University of Kansas
05-2027
High School Diploma -
Blue Springs South High School
Blue Springs, MO05-2023
Skills
- Customer Service
- Attention to Detail
- Multitasking and Organization
- Excellent Communication
- Strong Work Ethic
- Complaint resolution
- Quality Control
- Customer Retention
- Emergency Response
- CPR Certified
Affiliations
- Tri Delta Theta Omega member
- KU AMWA member
- KU Doctors Without Borders member
- KU Letters of Love member
- KU Women in Medicine member
Accomplishments
- Tri Delta Theta Omega Director of Administration 2024-present
- KC Stem Alliance Make It Real Scholarship Recipient
- College GPA: 4.000
- High School Magna Cum Laude (3.944)
Certification
- First Aid/CPR Certified
- Certified Lifeguard, StarGuardELITE - June 2024
Timeline
Lifeguard
Blue Surf Bay Waterpark
05.2024 - Current
Service Advisor
Charlie's Car Wash
08.2021 - Current
Bachelor of Arts - Human Biology (Pre-Medicine)
University of Kansas
High School Diploma -
Blue Springs South High School
- First Aid/CPR Certified
- Certified Lifeguard, StarGuardELITE - June 2024
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