Kortney Cox
Bowie,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I aspire to develop and utilize my background in agriculture and counseling psychology to continue fostering professional growth.
Overview
8
8
years of professional experience
Work History
Authorization Manager
Mettle Works Behavioral Health
Upper Marlboro, MD
12.2023 - Current
- Thoroughly review and verify the documentation submitted for authorization requests.
- Ensure all necessary information is accurate, complete, and compliant with company standards and regulatory requirements.
- Lead and supervise a team of employees responsible for completing authorization requests.
- Provide guidance, support, and training to ensure the team's efficiency and effectiveness.
- Collaborate with relevant departments to address and resolve any issues that may arise during the authorization process.
Data Analyst
Midtown
St Louis, MO
11.2022 - Current
- Editing and analyzing data for the National Agricultural Statistics Serve an agency within the United States Department of Agriculture.
- Edit and analyze data for the 2022 Census of Agriculture.
- Reviewing Geo-spatial maps.
- Record linkage and validation of respondent reported data.
- Edit and analyze data for non-census related surveys.
Employment Specialist
Mettle Works
Upper Marlboro, MD
06.2022 - 12.2023
- The primary responsibilities involve engaging clients and establishing trusting, collaborative relationships directed toward the goal of competitive employment in community job settings with other workers ho do not necessarily have disabilities
- Conduct job development and job search activities directed toward positions that are individualized to the interests of each individual on my caseload.
- Provide individualized follow-along supports to assist clients in maintaining employment
- I write job support plans with clients and incorporating input from the mental health team.
Student Intern
Mettle Works Behavioral health
Upper Marlboro, MD
01.2022 - 05.2022
- The primary responsibilities are to treat a variety of mental health diagnoses, help clients develop helpful coping skills, provide assessments, observe consultations, and maintain and file accurate records and manage diverse caseload within a clinical environment.
Logistics Specialist & Sales
Nordstrom
Annapolis, MD
02.2017 - 04.2020
- Primary responsibilities were to maintain inventory of merchandise and supplies; fulfillment of online orders for buyers and customers; translate and communicate customer feedback to management in order to develop workable solutions to improve distribution of good and services.
Education
Master of Arts - Counseling Psychology
Bowie State University
05.2022
Bachelor’s Degree - General Agriculture Studies
University of Maryland Eastern Shore
12.2016
Skills
- Team supporter/Collaborator
- Critical thinker/Researcher
- Experience in customer service
- Great communication and listening skills
- Strong research skills and highly proficient with in Excel, Microsoft Office, Word Documents
- Ensure and maintain ethical behavior when it comes to confidential information and following company policy
Affiliations
Member of the American Counseling Association (ACA)
Member of Student Adlerian Society Conference, Bowie, Maryland
Member of Minorities in Agricultural Natural Resources & Related Sciences Chapter (MANRRS CHAPTER) and served as our chapter Treasurer. Attended the National Leadership Conference in Sacramento, California
Participants in MANRRS Cluster 1 Professional Development Conference, Blacksburg, Virginia
2
Timeline
Authorization Manager
Mettle Works Behavioral Health
12.2023 - Current
Data Analyst
Midtown
11.2022 - Current
Employment Specialist
Mettle Works
06.2022 - 12.2023
Student Intern
Mettle Works Behavioral health
01.2022 - 05.2022
Logistics Specialist & Sales
Nordstrom
02.2017 - 04.2020
Master of Arts - Counseling Psychology
Bowie State University
Bachelor’s Degree - General Agriculture Studies
University of Maryland Eastern Shore
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