Summary
Overview
Work History
Education
Skills
Timeline
Generic

Korteisa Diggins

Bessemer,AL

Summary

Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Overview

9
9
years of professional experience

Work History

Assistant Manager/ Store Manager In Training

Family Dollar
04.2025 - Current

• Supervising the activities of retail associates

• Assist the store manager with daily retail store functions

• Updating window displays according to the company's guidelines

• Hire / Train new employees

• Substituting for store managers as needed

• Opening and closing the store

Inventory Auditor

Circle K
05.2024 - 04.2025
  • Count inventory
  • Review inventory records
  • Compare physical inventory to records
  • Document and report discrepancies
  • Determine why there are missing products or miscounted figures
  • Ensure inventory records are accurate and up-to-date
  • Detect potential unethical practices, financial discrepancies, and missing inventory
  • Integrate strategies to improve inventory tracking and documentation

Assistant Store Manager

Hibbett
07.2023 - 05.2024
  • Supervising the activities of retail associates
  • Assist the store manager with daily retail store functions
  • Updating window displays according to the company's guidelines
  • Hire / Train new employees
  • Substituting for store managers as needed
  • Opening and closing the store

Key Holder/Sales Lead

Dollar General
02.2021 - 08.2022
  • Supervising the activities of retail associates
  • Managing the store's alarm system
  • Updating window displays according to the company's guidelines
  • Creating work schedules for other employees
  • Substituting for store managers as needed
  • Opening and closing the store

Insurance Agent

Global Life Insurance
04.2020 - 02.2021
  • Network with potential customers
  • Educate customers on each type of insurance coverage and make recommendations based on their needs
  • Evaluate current insurance policies and recommend additional coverage when needed
  • Maintain all insurance documents in a confidential way

IT Clerk

Census Bureau
11.2019 - 03.2020
  • Work with computers
  • Help with difficulties with the iPads and iPhones
  • Reboot systems
  • Fix issues
  • Remedy tickets to be sent off I could not resolve the issue

Waitress

Waffle House
07.2018 - 08.2018
  • Greet customers
  • Take food orders
  • Work with computers
  • Handle money (cash and credit cards)
  • Maintain a clean work area

Cashier

McDonalds
08.2017 - 06.2018
  • Greet customers
  • Take food orders
  • Work with computers
  • Handle money (cash and credit cards)

Customer Service Agent/ Cashier

JCPenny
06.2016 - 07.2017
  • Greet customers entering and exiting the building
  • Scanning merchandise
  • Handle money (cash and credit cards)
  • Keep a clean work area
  • Issuing refunds and exchanges

Education

Advanced Academic Diploma -

Bessemer Academy
Bessemer, AL
05.2018

Skills

  • Communication skills
  • Customer service
  • Computer skills (Excel, Word, Access, and PowerPoint)
  • Data Entry
  • Management
  • Typing
  • English
  • Microsoft outlook
  • Sales
  • Word processing

Timeline

Assistant Manager/ Store Manager In Training

Family Dollar
04.2025 - Current

Inventory Auditor

Circle K
05.2024 - 04.2025

Assistant Store Manager

Hibbett
07.2023 - 05.2024

Key Holder/Sales Lead

Dollar General
02.2021 - 08.2022

Insurance Agent

Global Life Insurance
04.2020 - 02.2021

IT Clerk

Census Bureau
11.2019 - 03.2020

Waitress

Waffle House
07.2018 - 08.2018

Cashier

McDonalds
08.2017 - 06.2018

Customer Service Agent/ Cashier

JCPenny
06.2016 - 07.2017

Advanced Academic Diploma -

Bessemer Academy