Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KORTISHA MORROW

Clanton,AL

Summary

Dynamic scheduling expert with extensive experience in coordinating and optimizing workflows to drive organizational success. Proven ability to streamline processes and enhance efficiency through meticulous planning and execution. Recognized for exceptional team collaboration and adaptability, thriving in fast-paced environments while consistently delivering outstanding results. Committed to leveraging skills to contribute to team objectives and elevate operational performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scheduler Representative

Shelby Medical
07.2020 - Current


  • Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence
  • Precise data entry and completion of appropriate paperwork and documentation
  • The ability to work independently with multiple screens to find the best solution
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.

Nursing Assistant

Columbiana Health And Rehab
03.2018 - 07.2020
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.

Mental Health Worker I

Bryce Hospital
01.2016 - 03.2018
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Documented client progress in confidential files.
  • Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.

Education

High School Diploma -

Stanhope Elmore High School
Millbrook, AL

Associate of Science - General Studies

Wallace Community College
Selma, AL

Associate of Science - Medial Administrative Assistant

Ultimate Medical Academy
Clearwater, FL
05-2021

Skills

  • Computer skills
  • Attention to detail
  • Data entry
  • Strong work ethic
  • Teamwork and collaboration
  • Schedule coordination
  • Telephone etiquette
  • Problem-solving
  • Medical terminology
  • Patient scheduling
  • Key relationship development

Certification

  • Certified Phlebotomy NHA - Alabama
  • Member of National Healthcare Association
  • License Certification # A4DBP7W6

Timeline

Scheduler Representative

Shelby Medical
07.2020 - Current

Nursing Assistant

Columbiana Health And Rehab
03.2018 - 07.2020

Mental Health Worker I

Bryce Hospital
01.2016 - 03.2018

High School Diploma -

Stanhope Elmore High School

Associate of Science - General Studies

Wallace Community College

Associate of Science - Medial Administrative Assistant

Ultimate Medical Academy
KORTISHA MORROW