Kortnee Carpenter
Oscoda,MI
Summary
Attentive and passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to others. Bringing top-notch multitasking, organizational and conflict management skills.
Overview
10
10
years of professional experience
Work History
Children's Direct Support Professional
AuSable Valley Community Mental Health
06.2020 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Administered medication as directed by physician.
- Transported clients to medical and dental appointments to provide support.
- Worked on daily living skills.
- Work with children from ages 4-18.
- Worked on skills, emotions, anger, hygiene and others.
- Build groups that correspond with consumer's individualized plans.
Floor Associate
Kmart, Sears Holding
08.2019 - 12.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Assisted with closing the store indefinitely.
Cashier
Sunrise Citgo
09.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in store.
Substitute Direct Support Professional
AuSable Valley Community Mental Health
01.2017 - 07.2018
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions.
- Transported clients to medical and dental appointments to provide support.
- Recorded status and duties completed in logbooks for management.
- Worked in AFC's, Community Living, Supported Employment, COH's and Clerical.
Cashier
Sunrise Citgo
05.2014 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in store.
Education
No Degree - Social Work
Saginaw Valley State University
Bay City, MIHigh School Diploma -
Oscoda Area High School
Oscoda, MI06.2013
Skills
- Progress Documentation
- Behavioral Management
- Transportation
- Indirect Patient Care
- Appointment Scheduling
- Behavior Redirection
- First Aid and Safety
Timeline
Children's Direct Support Professional
AuSable Valley Community Mental Health
06.2020 - Current
Floor Associate
Kmart, Sears Holding
08.2019 - 12.2019
Cashier
Sunrise Citgo
09.2018 - 05.2019
Substitute Direct Support Professional
AuSable Valley Community Mental Health
01.2017 - 07.2018
Cashier
Sunrise Citgo
05.2014 - 01.2017
No Degree - Social Work
Saginaw Valley State University
High School Diploma -
Oscoda Area High School
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